Reviews (286)

Overall rating
4.9
Counts per rating level
  • 91% of ratings are 5 stars
  • 6% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its ability to reduce shipping costs significantly through competitive pricing on both domestic and international shipments. It is praised for its seamless Shopify integration, which includes features like auto-populating shipping addresses, printing labels, and tracking shipments, all of which streamline the shipping process. The app offers a variety of carrier options, enhancing flexibility in shipping preferences and cost management. Additionally, the customer service is noted for its responsiveness and efficiency, and the interface is user-friendly and easy to navigate. Regular updates ensure the app continuously meets merchant needs, making it a valuable tool for managing shipping operations and aiding in business growth for small businesses.

April 17, 2017

We have had nothing but smooth sailing with NetParcel - Great company! I have called their customer service line a few times, and have had fast reliable service. They are also great with responding to e-mails. I highly recommend NetParcel for all your shipping needs.

Budget Performance
Canada
Over 5 years using the app
May 5, 2017

Very easy to use! Have had no issues!

Doreens Bibs Bobs
Canada
Over 5 years using the app
June 22, 2021

I LOVE using netParcel for my orders! The rates are highly competitive so there's no need to shop around, which saves a great deal of time. The interface is so easy to use that I've never had to use netParcel Customer Service! I recommend netParcel to anyone looking to save time and money!

Dragonheart Designs
Canada
Almost 5 years using the app
netParcel replied June 22, 2021

Thank you so much! We love hearing when businesses save time using our platform, and that our rates are consistently competitive. We appreciate your business and will be here for your continued growth!

February 18, 2016

First, Let me tell you, I started with the list of apps for shipping, at the top...You figure the names from the top down are the best, in order. PFFF, not true. I tried the big name first (won't mention it) but had problems sending to UK. They said it was DHL's problem on accepting a label to be paid for? Well, I imagine they were telling the truth and their service rep person was as helpful as possible (I'll give them that). But in the end, the only thing that is gonna make my life easier is to get the ...amn package sent to my customer.
This is where NET PARCEL came in!!!
These bad ass bastards rock!!
Not only did I get my shipping label printed, dropped off to DHL and the package got to my customer in 2+ days, from Seattle to some hinterland of the U.K. But here's where these guys are crazy want to please me, the customer...Get this, I had put my credit card to buy the label, but they didn't even collect till two weeks after. I handn't realized I hadn't paid, but they (at the time) just wanted to make sure my label was printed and I was taken care of (bit of a risk on their part, I could have stiffed them?). Anyways, I use these guys now for domestic and international service and will ONLY use them. They have my back and I know they want to succeed and this is how you prove that. Getting me a label and having a label that a big shipper like DHL, will definitely accept AND getting it to my customer, are the only things that matter! Sure, great customer service, in dealing with label, printing, buying issues, is important; but getting MY customers served is EVERYTHING!
You can use someone else, but these guys will cut their own ....sack off to make sure you get taken care of. Frankly I have not seen customer service like this, since the early 80's, Americana, when I dealt with businesses that did truly care about my happiness.
Net Parcels rules on shoplify! Use someone else at your own risk. If you have any questions about shipping, you can contact me personally, strongtheory1@gmail.com
I just want people to know I am real and a real company and I'm willing to back up NetParcel, anywhere, anytime.

Strong Theory Systems
United States
Almost 5 years using the app
February 1, 2017

Easy to use, better rates for various shipping couriers. Helps save our business time and money.

Omniview Tech
Canada
Almost 5 years using the app
July 21, 2022

Very practical. Prompt client service. Install in a breeze. Prices are very competitive and choice of carriers is great.

Baked2GO Gluten Free
Canada
Over 4 years using the app
netParcel replied July 25, 2022

Thank you for your review! We love seeing that our prices and carrier mix are helpful to your business. We look forward to being a continued partner in BAKED2GO's growth!

November 12, 2019

First time using netParcel, and we found they do provide with competitive rate so we decided to give it a try. Very successful experience, we save a lot on International shipping.
We will definitely use netParcel again for future shipment.

JOYMATE
Canada
Over 4 years using the app
Edited July 15, 2021

Love it. Best shipping discounts I have found. I literally don’t know why anyone would not use this app. You can schedule pickups right from the site and it’s easy to ship anything.

Portage and Main
Canada
Over 4 years using the app
netParcel replied July 16, 2021

Thank you for this great review! Feedback like this is always appreciated and we look forward to continued support of your business and its growth!

October 27, 2015

We at FARTECH flip clocks love netParcel for two reasons. We love their competitive shipping rates, and the great integration with Shopify. Thanks!

Fartech Flip Clocks
Canada
Over 4 years using the app
September 18, 2018

Great way to simplify Logistics, all in one location, Create the shipping labels, Customs Docs and Track the progress all while updating Shopify Orders automatically. Can be used stand alone (back end only), or integrated - interactively with Shopify allowing customers to their see their rates for various transport services. Good prices for transport and eliminate pick up charges too. Try it!

Noggin Oil
Canada
Over 4 years using the app