Reviews (195)

Overall rating
4.8
Counts per rating level
  • 90% of ratings are 5 stars
  • 6% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its affordable shipping solutions and competitive rates that help reduce costs. It offers a wide range of carrier options, seamless Shopify integration, and a user-friendly interface with real-time quotes. Features like automatic fulfillment, direct label generation, and commercial invoice creation are particularly valued for international shipping. Excellent customer service and reliable performance are also highlighted, enhancing business growth and shipping efficiency.

September 25, 2023

I highly recommend this App! Great pricing and easy to use. Very rarely are these service interruptions and if there are it's easy to get a hold of customer service to get any issues resolved.

SHARP Knife Shop
Canada
Over 3 years using the app
netParcel replied September 28, 2023

Thank you for this wonderful review! We're always happy to hear that our service is reliable and that our support team is responsive to your needs. We very much look forward to being a continued partner in SHARP Knife Shop's growth!

April 3, 2024

We've been utilizing Netparcel for several years and highly recommend them for shipping! They provide competitive pricing along with a variety of carrier options for shipping. The convenience extends to shipping intentionally with the best rates. The customer service team is also top-notch! Highly recommend.

KUVRD
Canada
Over 3 years using the app
netParcel replied April 5, 2024

Thanks so much for this great review! We are thrilled to here our competitive pricing, carrier options, and support are helpful to KUVRD. Looking forward to continued support of your growth!

May 8, 2019

Customer support is Top Notch! In world of APPs Customer Service is the biggest source of failure. nerParcel gets the job done and gets it done efficiently.

Keep up the great work and keep raising the bar for performance!

Thank you!

White Lion Athletics
Canada
Over 3 years using the app
August 19, 2016

Netparcel has been great for us since we opened. Most of the time we do use Canada Post but there are times when there is a larger box size or an international order that is better suited for a service like FedEx, UPS, DHL, Purolator and more. That's where Netparcel comes in. You enter your info, they come back with an instant quote of all of the different services that are heavily discounted for you to pick and choose. Print the label and that's it! I've used it many times and I couldn't be happier!

Mindzai
Canada
About 3 years using the app
June 25, 2022

NetParcel is easy to use and works really well. Definitely would install even to just compare against Canada Post rates in Shopify.

Glebe Trotters
Canada
About 3 years using the app
netParcel replied July 11, 2022

Thank you for this wonderful review! We're always happy to hear that our tool is easy to use. Looking forward to continued support of Glebe Trotters.

November 8, 2023

Excellente application, super rapide pour gérer l'expédition et prix souvent avantageux!

Shack Story
Canada
About 3 years using the app
netParcel replied November 17, 2023

Merci pour votre commentaire! Nous sommes très heureux de soutenir l'équipe de Shack Story!

Edited October 14, 2019

Highly recommend! Been using NetParcel for over 3 years and this has been a reliable partner for our international shipping from Canada. Quite happy of the Shopify integration and good rates as well.

Cambiomarket
Canada
About 3 years using the app
July 22, 2022

Easy to use, free installation, great shipping pricing. I like how user-friendly NetParcels is. It's a great shipping service for small businesses.

Ferris Wheel Press
Canada
Almost 3 years using the app
netParcel replied July 25, 2022

Thank you for your review, and for choosing netParcel! We're thrilled that our prices and user-friendly tool help your business and we look forward to being a continued partner in Ferris Wheel Press' growth!

February 14, 2022

Great experience with NetParcel. Their rates and customer service are both top notch. Highly recommended.

Starseed Designs Inc.
Canada
Almost 3 years using the app
netParcel replied April 7, 2022

Many thanks for this lovely review! We're thrilled to hear our rates and customer support have been helpful to Starseed Designs. We look forward to continued support of your growth.

August 23, 2022

This app does what it is supposed to. Competitive pricing for parcels and easy to use. Excellent job !

Wise Line Tools
Canada
Almost 3 years using the app
netParcel replied August 23, 2022

Thank you for this wonderful review! We love to hear that our pricing is competitive and that our tool is easy to use! We look forward to being a partner in Wise Line Tools' continued growth!