netParcel , 281 reviews

Overall rating
4.9
Counts per rating level
  • 91% of ratings are 5 stars
  • 6% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its user-friendly interface, competitive shipping rates, and variety of carrier options, including international. It integrates smoothly with Shopify, auto-filling addresses for easy shipping. The app is commended for its efficient customer service and return label management. Merchants value the diverse delivery options, simple shipment tracking, and expense report reviews. Features like rate comparison and automatic order fulfillment after label purchase are also highlighted, leading to significant savings on shipping costs for some merchants.

June 8, 2023

Netparcel offers excellent rates, especially for long-distance shipments and shipments to the U.S. Also, the app is easy to use. Highly recommend for small businesses!

Purrre
Canada
About 2 years using the app
netParcel replied June 13, 2023

Thank you for the wonderful review! We're always happy to hear that our rates and online tool help our small business customers. Looking forward to being a continued partner in Purrre's growth!

October 5, 2023

Hello, can someone help me, how can i connect the netparcel app to shopify, like when in download it, i connect my account but nothing happens ? nicoimpactgo@gmail.com help me lpease

BoxandThrift
Canada
About 1 month using the app
netParcel replied October 25, 2023

Thank you for getting in touch! We see that our support team addressed your question. Please don't hesitate to let us know if there is anything else we can do to assist!

May 8, 2023

Ive tried ShipStation, EasyShip and everything that's out there. I even have a DHL business account. And the rates are same as on NetParcel. The UPS rates are also great if you are looking to ship outside of Canada but more on budget with speed. Overall this is the best app no nonsense and it's free. For domestic shipping, it also didn't disappoint.

Leather Merchánt
Canada
7 months using the app
netParcel replied May 9, 2023

Thank you so much for the review! We're thrilled to hear that our app, rates, and service levels are helpful to Leather Merchant! We look forward to continued support of your growth.

May 8, 2023

Netparcel is amazing for comparing and contrasting rates between different companies without switching between tabs - Super convenient based right out of shopify or browser.

Phoenix Domes Canada & USA
Canada
11 months using the app
netParcel replied May 9, 2023

Thank you so much for the review! We're thrilled to hear that our solution brings speed and convenience to your business. We look forward to continued support of Phoenix Domes Canada & USA!

May 5, 2023

This is a great app. netParcel has saved my company
a lot of money over the past 4 years. The rate and ship feature works flawlessly and the shipping quotes are fast and accurate. Printing the shipping labels is easy. History and tracking is well documented.

Whitetails Crossing Outdoors
Canada
Over 1 year using the app
netParcel replied May 9, 2023

Thanks so much for the lovely review! We're thrilled to hear that our features are helpful and that our product is easy to use/informative. We look forward to being a continued partner in Whitetails Crossing Outdoors' growth!

June 23, 2023

The app integrates with my store without any issues and their shipping prices are pretty decent.

I took off 1 star because after purchasing a UPS label through them, it only provided the shipping label but not the required customs form that need to be attached to the package. Initially I had to email support to send me the customs form each time but I asked if they could fix it because it was very inconvenient to have to email every single time. After that support did make the changes in the backend that included the customs form to be downloaded with the shipping label.

The other issue I've had is my package weighing 1.15 kg but after paying for shipping, the weight is changed to 2.27 kg and there's an extra charge for the weight adjustment. My scale is correct because all the other item's weight were not changed, so why it happens with this item every time...I don't understand.

All in all, I use this service when I need to ship a package using UPS or DHL.

Momo Monster Co
Canada
11 months using the app
netParcel replied July 10, 2023

We appreciate the review and feedback! Looking into the items you mentioned, it appears that our support team was able to resolve the customs form issue, and continues engagement on the weight adjustment concern. We look forward to providing continued service and support of Momo Monster Co's growth, and are always available at support@netparcel.com to address any concerns.

June 15, 2023

I run a small business www.yorleather.com and www.yorboots.com. I started using Net Parcel a few months ago and I love it. I had a few agreements with different carriers. Now I just go to Net Parcel and ship anywhere using different service provider.
100% recommended.
Great customer service.
Roy

YOR Leather Goods
Canada
4 months using the app
netParcel replied June 19, 2023

Thanks so much for your review, Roy! We are thrilled to hear that netParcel is now your one-stop-shop, and we look forward to supporting YOR Leather Goods' continued growth!

October 18, 2023

Works great

Prairie Diecast
Canada
About 4 years using the app
netParcel replied October 25, 2023

Thank you for your review! It's always great to hear that our platform meets our customer's needs. We look forward to being a long-term partner in Prairie Diecast's growth!

June 14, 2023

NetParcel gave us fantastic rates and we love the ShipStation integration, as this made the setup seamless. Great rates, great service, all around a great experience. We highly recommend them!

Kind Mask
Canada
3 months using the app
netParcel replied June 19, 2023

Thanks so much for this thoughtful review! We're love hearing that our rates and Shipstation integration are helpful to businesses like Kind Mask. We look forward to being a continued partner in your growth!

July 27, 2023

best app I could add to my shopify store. 100% recommend. shipping is now so easy and way cheaper for the clients

Manali Performance
Canada
24 days using the app
netParcel replied July 31, 2023

Thank you for the thoughtful review! We always love hearing that our solution makes shipping easier and less costly. We look forward to being a continued partner in Manali Performance's growth!