Reviews (286)

Overall rating
4.9
Counts per rating level
  • 91% of ratings are 5 stars
  • 6% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its ability to reduce shipping costs significantly through competitive pricing on both domestic and international shipments. It is praised for its seamless Shopify integration, which includes features like auto-populating shipping addresses, printing labels, and tracking shipments, all of which streamline the shipping process. The app offers a variety of carrier options, enhancing flexibility in shipping preferences and cost management. Additionally, the customer service is noted for its responsiveness and efficiency, and the interface is user-friendly and easy to navigate. Regular updates ensure the app continuously meets merchant needs, making it a valuable tool for managing shipping operations and aiding in business growth for small businesses.

November 7, 2022

netParcel is a vital component of our growing engine. It helps doubling our sales in the past three years. Its tech support team always responses/resolves issues timely. It's one of our most reliable partners. Thank you netParcel!!!

Bamboo Toronto Store
Canada
Almost 4 years using the app
netParcel replied January 9, 2023

Wow! We're so appreciative of this feedback! Thank you for the amazing review. We love being thought of as a partner to Bamboo Toronto Store and will continue working hard to support your amazing growth!

December 10, 2015

Netparcel is highly recommended for all merchants! It is super easy to use especially the option to intrigrate Shopify to instantly fulfill orders. It has saved us so much time! Truly the amazing service!

Blksheepofficial
Canada
Over 3 years using the app
May 3, 2013

This has been a great addition to our store. It speeds up the process of shipping our product a ton, and their support has been nothing less than amazing. We had a previous discount account with UPS and it's even cheaper with netParcel. Excited to be using netParcel!

NOVO watch
Canada
Over 3 years using the app
November 3, 2016

I truly cannot recommend this company enough. From their customer support (which is fantastic) to the prices we are getting and finally the integration with Shopify, everything within this organization has been first class. We are so fortunate to have found them. I would recommend them to anyone without hesitation.

Erik Brisson
Sales & Marketing
La Soaperie

La Soaperie
Canada
Over 3 years using the app
September 25, 2023

I highly recommend this App! Great pricing and easy to use. Very rarely are these service interruptions and if there are it's easy to get a hold of customer service to get any issues resolved.

SHARP Knife Shop
Canada
Over 3 years using the app
netParcel replied September 28, 2023

Thank you for this wonderful review! We're always happy to hear that our service is reliable and that our support team is responsive to your needs. We very much look forward to being a continued partner in SHARP Knife Shop's growth!

September 20, 2022

I've been using netParcel for about two years now, it's a great product and whenever I send their support an email they are real quick to respond.

Forsaken Motorsports
Canada
Over 3 years using the app
netParcel replied January 9, 2023

Thank you for this lovely review! We're thrilled to hear our product and support have met your needs, and look forward to being a partner in Forsaken Motorsports' continued growth!

Edited September 18, 2018

NetParcel has saved us loooooads of money with many of our shipments. They have the cheapest rates we've found online, and their user interface is some of the simplest we've come across. Their customer service is also top notch every time we've had to call in for anything. Highly recommend them for any business looking to improve their shipping process and save money!

MY Construction Supply
Canada
Over 3 years using the app
July 4, 2016

Started using this application during the potential upcoming CanadaPost strike. It has helped keep our shipping easy, and our costs down while we are forced to use alternative shipping methods. Their customer service was also very helpful.

Koala Logic
Canada
Over 3 years using the app
April 25, 2019

This app has been such a time saver and very easy to import orders from shopify, its perfect for small shops that ship internationally

Wizard of Flow
United States
Over 3 years using the app
February 3, 2018

I love this app. Its got great shipping rates, easy to use and we save a lot of money and time by using it! All our orders are synced so it is as easy as clicking a few buttons.

Mr2heaven
United States
Over 3 years using the app