netParcel , 281 reviews

Overall rating
4.9
Counts per rating level
  • 91% of ratings are 5 stars
  • 6% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its user-friendly interface, competitive shipping rates, and variety of carrier options, including international. It integrates smoothly with Shopify, auto-filling addresses for easy shipping. The app is commended for its efficient customer service and return label management. Merchants value the diverse delivery options, simple shipment tracking, and expense report reviews. Features like rate comparison and automatic order fulfillment after label purchase are also highlighted, leading to significant savings on shipping costs for some merchants.

July 27, 2023

best app I could add to my shopify store. 100% recommend. shipping is now so easy and way cheaper for the clients

Manali Performance
Canada
24 days using the app
netParcel replied July 31, 2023

Thank you for the thoughtful review! We always love hearing that our solution makes shipping easier and less costly. We look forward to being a continued partner in Manali Performance's growth!

Edited July 13, 2023

I added the app to my Shopify account and got a great quote. Recommend using this for your larger parcel shipping. Good email support too.

BJ Landers Adventure Co
Canada
About 1 month using the app
netParcel replied July 31, 2023

Thank you for the review! We're thrilled to see that our rates and email support were helpful to BJ Landers Adventure Co. If there's anything else we can do to help support your business, we are always just an email away at support@netparcel.com.

July 11, 2016

I have only started using this app, but the prices seem to be quite competitive and makes shipping with other carriers easy.

All Out Kids
Canada
Over 7 years using the app
Edited March 20, 2020

This is a very useful app and saved us tons of time by removing a bunch of manual steps that we were using. The app syncs perfectly with Shopify and takes care of customer notifications. Great app

My Team Shirts Ca
Canada
Over 6 years using the app
May 24, 2017

Love the integration, super easy to use & saves me a lot of time!

Crafts By K
Canada
Almost 6 years using the app
May 29, 2014

This app helped us lower our shipping costs.
Support is fast and is always ready to help whatever the problem is.

Brigadeiro Bakery
United States
Almost 6 years using the app
April 17, 2017

We have had nothing but smooth sailing with NetParcel - Great company! I have called their customer service line a few times, and have had fast reliable service. They are also great with responding to e-mails. I highly recommend NetParcel for all your shipping needs.

Budget Performance
Canada
Over 5 years using the app
May 5, 2017

Very easy to use! Have had no issues!

Doreens Bibs Bobs
Canada
Over 5 years using the app
February 18, 2016

First, Let me tell you, I started with the list of apps for shipping, at the top...You figure the names from the top down are the best, in order. PFFF, not true. I tried the big name first (won't mention it) but had problems sending to UK. They said it was DHL's problem on accepting a label to be paid for? Well, I imagine they were telling the truth and their service rep person was as helpful as possible (I'll give them that). But in the end, the only thing that is gonna make my life easier is to get the ...amn package sent to my customer.
This is where NET PARCEL came in!!!
These bad ass bastards rock!!
Not only did I get my shipping label printed, dropped off to DHL and the package got to my customer in 2+ days, from Seattle to some hinterland of the U.K. But here's where these guys are crazy want to please me, the customer...Get this, I had put my credit card to buy the label, but they didn't even collect till two weeks after. I handn't realized I hadn't paid, but they (at the time) just wanted to make sure my label was printed and I was taken care of (bit of a risk on their part, I could have stiffed them?). Anyways, I use these guys now for domestic and international service and will ONLY use them. They have my back and I know they want to succeed and this is how you prove that. Getting me a label and having a label that a big shipper like DHL, will definitely accept AND getting it to my customer, are the only things that matter! Sure, great customer service, in dealing with label, printing, buying issues, is important; but getting MY customers served is EVERYTHING!
You can use someone else, but these guys will cut their own ....sack off to make sure you get taken care of. Frankly I have not seen customer service like this, since the early 80's, Americana, when I dealt with businesses that did truly care about my happiness.
Net Parcels rules on shoplify! Use someone else at your own risk. If you have any questions about shipping, you can contact me personally, strongtheory1@gmail.com
I just want people to know I am real and a real company and I'm willing to back up NetParcel, anywhere, anytime.

Strong Theory Systems
United States
Almost 5 years using the app
February 1, 2017

Easy to use, better rates for various shipping couriers. Helps save our business time and money.

Omniview Tech
Canada
Almost 5 years using the app