Reviews (195)

Overall rating
4.8
Counts per rating level
  • 90% of ratings are 5 stars
  • 6% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its affordable shipping solutions and competitive rates that help reduce costs. It offers a wide range of carrier options, seamless Shopify integration, and a user-friendly interface with real-time quotes. Features like automatic fulfillment, direct label generation, and commercial invoice creation are particularly valued for international shipping. Excellent customer service and reliable performance are also highlighted, enhancing business growth and shipping efficiency.

November 4, 2022

Great competitive pricing & fast customer service! I've been using Net Parcel for about 3 yes now and no regrets

Scoria Canada
Canada
Over 2 years using the app
netParcel replied January 9, 2023

Thanks for the taking the time to leave such a nice review! We're thrilled to hear our pricing and customer service have been helpful, especially from such a longstanding customer! Thank you for your business and we are always here to support Scoria Canada's continued growth!

June 18, 2021

Net Parcel always provides very competitive shipping prices and they are simply the best in market. Specially if you are shipping huge boxes internationally, they are much better than the rest out there. Believe we have tried others too. Keep it up Net Parcel

Safaroma
Canada
About 2 years using the app
netParcel replied June 21, 2021

Thank you for this wonderful feedback! We strive to provide competitive rates, and are thrilled to hear this has helped your business grow. We look forward to providing continued support of Safaroma!

Edited July 12, 2022

A great app, but what is even better is the support I receive from netParcel when on the rare occasion a courier randomly adds extra charges to an invoice. netParcel has my back.
JD

Hawk Kites
Canada
About 2 years using the app
netParcel replied August 23, 2021

Thank you for this great review! We're so happy to hear that we've saved your customers so much. We also looked into the issue you described and made an update to your account ensuring that rates at checkout will now include any residential delivery surcharge! We hope this is a helpful solution but can always be reached at support@netparcel.com with any further questions. All the best!

Edited March 31, 2016

We have been using Net Parcel for years now and find it a real asset to our company.
With the auto import of ship to information and feed back to Shopify with tracking number Net Parcel has really streamlined our whole shipping process.
Their customer service is always willing to look at ways to improve the site and have even integrated some of our wishes and suggestions, and if we have an issue with a particular shipment their team takes care of it saving us time on the phone with the couriers.

Globalhydration
Canada
About 2 years using the app
July 19, 2022

Our family run business has been using NetParcel for 3 years now. Our packages always arrive on time and their system conveniently links with ours, so creating a shipment is quick and easy. They even contact the couriers for you. I cannot recommend them enough!

Hayworth Equipment Sales
Canada
About 2 years using the app
netParcel replied July 25, 2022

Thank you for this lovely review! We appreciate your kind words, and your longstanding business with us. We look forward to continued support of Hayworth Equipment Sales' growth!

June 19, 2021

I have been using the Netparcel App and NetParcel with PayPal for several years. They provide excellent customer service and the lowest shipping rates. I highly recommend NetParcel for anyone selling online!!

Alberta Radio Supply
Canada
About 2 years using the app
netParcel replied June 21, 2021

Thank you for this wonderful feedback! Nothing makes us happier than earning a customer's business over many years, and we look forward to supporting your continued growth!

June 8, 2023

Netparcel offers excellent rates, especially for long-distance shipments and shipments to the U.S. Also, the app is easy to use. Highly recommend for small businesses!

Purrre
Canada
About 2 years using the app
netParcel replied June 13, 2023

Thank you for the wonderful review! We're always happy to hear that our rates and online tool help our small business customers. Looking forward to being a continued partner in Purrre's growth!

September 26, 2023

I have used net Parcel many times to ship my Shopify orders. Not only does it provide other options to ship my products but their prices are great! It has allowed me to offer better rates to my customers which is definitely a win-win for everyone. It's a must have for any business especially if you ship across Canada or to the US.

The Little Cracker Company
Canada
Almost 2 years using the app
netParcel replied September 28, 2023

We appreciate this wonderful review -- thank you! It's always great to hear that our solution is a win-win for businesses and consumers alike, and we look forward to continued service of The Little Cracker Company's growth!

June 22, 2021

We have used Netparcel for several years and they have helped play a role in our store's growth. For large packages or for orders that are going to hard-to-reach places, it's difficult to beat the prices and options that Netparcel provides.

Wood Wood Toys
Canada
Almost 2 years using the app
netParcel replied June 22, 2021

Thank you for such a positive review! We're thrilled to hear that our solution helps with large items and far-reaching destinations. We appreciate your business and look forward to continued support of your growth!

Edited September 13, 2018

We've been exclusively using netParcel for express shipping for 2 years now. We mainly use DHL to ship to UK and countries outside of USA and Canada. It takes some time to set the whole thing up, but a netParcel rep will promptly help you do it. Every time we had any issues, we were always able to reach them in a timely manner, or reach them by phone if its urgent. They haven't failed us and we'll continue to use their service in the future.

Updated: 2018-09-13

Shopape
Canada
Almost 2 years using the app