Reviews (286)

Overall rating
4.9
Counts per rating level
  • 91% of ratings are 5 stars
  • 6% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its ability to reduce shipping costs significantly through competitive pricing on both domestic and international shipments. It is praised for its seamless Shopify integration, which includes features like auto-populating shipping addresses, printing labels, and tracking shipments, all of which streamline the shipping process. The app offers a variety of carrier options, enhancing flexibility in shipping preferences and cost management. Additionally, the customer service is noted for its responsiveness and efficiency, and the interface is user-friendly and easy to navigate. Regular updates ensure the app continuously meets merchant needs, making it a valuable tool for managing shipping operations and aiding in business growth for small businesses.

Edited July 12, 2016

I started using netParcel last Monday due to the possible Canada Post shortage. It was hard to decide witch shipping app to use. We decided to give netParcel a try and we're not disappointed at all. The integration with Shopify worked flawlessly and the app is easy to use. Our first shipment was a success. I recommend netParcel to all Shopify users who needs shipping services.
Thank you!

Fightersystems
Canada
Over 3 years using the app
September 3, 2021

It works really well... and the prices for shipping can't be beat! Looking forward to an integration where we don't have to leave the shopify dashboard.

MrSterilizer
Canada
About 3 years using the app
netParcel replied September 8, 2021

Thank you for this lovely review! We will certainly inform you of any updates to our Shopify integration, and are always here at support@netparcel.com to assist with other questions. All the best!

September 8, 2016

I have been using netparcel for several years now and have received nothing but excellent service. They have a very friendly team, are very responsive with technical queries and helpful with the freight company.
I have recommended them to several other businesses with no hesitation.
A great app.

Sandw
Canada
About 3 years using the app
July 11, 2017

Changed my entire business. Now I can ship overseas for ridiculously cheap rates w/ crazy fast delivery times.

I had so many issues with shipments to Europe and Asia before (lost mail, 8 week delivery etc), but now I'm able to do 3-5 days and blow customers minds. On top of that - I don't need to drop orders off anywhere. They get picked up from my office. I would give 6 stars if I could!

Unbound Merino
Canada
About 3 years using the app
November 8, 2023

Excellente application, super rapide pour gérer l'expédition et prix souvent avantageux!

Shack Story
Canada
About 3 years using the app
netParcel replied November 17, 2023

Merci pour votre commentaire! Nous sommes très heureux de soutenir l'équipe de Shack Story!

June 25, 2022

NetParcel is easy to use and works really well. Definitely would install even to just compare against Canada Post rates in Shopify.

Glebe Trotters
Canada
About 3 years using the app
netParcel replied July 11, 2022

Thank you for this wonderful review! We're always happy to hear that our tool is easy to use. Looking forward to continued support of Glebe Trotters.

August 26, 2021

Netparcel is an amazing alternative to Canada Post and I love that it integrates seamlessly to my Shopify store. I use them frequently, and my parcels are picked up by the carriers the next day. Highly recommend this app & team!

AllyBeth Design Co
Canada
About 3 years using the app
netParcel replied August 27, 2021

Thank you for this great review! We are thrilled to hear our services have been valuable to your business and look forward to continued support of your growth!

September 27, 2013

We found this app confusing to use at first but that was because it doesn't work well with internet explorer, once we switched to google chrome it was easy to use.

Using netParcel is a great way to save money on shipping and the developers are extremely helpful should you run into problems.

Chilly Chiles- Largest selection of hot sauce in Canada
Canada
About 3 years using the app
Edited October 14, 2019

Highly recommend! Been using NetParcel for over 3 years and this has been a reliable partner for our international shipping from Canada. Quite happy of the Shopify integration and good rates as well.

Cambiomarket
Canada
About 3 years using the app
Edited September 17, 2019

Our business has been actively using netParcel for our shipping needs for the past few months. Their customer service, integration with Shopify, prices and overall service is great!

kukaMelon
Canada
Almost 3 years using the app