Overall rating
4.4
Counts per rating level
  • 90% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 4% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its advanced AI-powered fraud detection system. They appreciate the real-time scanning feature that identifies potential risks, reducing chargebacks and saving resources. The customizable settings and efficient manual verification process are also praised. Merchants report a decrease in chargebacks and an increase in approval rates since using the app. The support team is commended for their excellent service. The app's ability to protect against "friendly fraud" and its blacklist feature are also appreciated. It provides a fully automated fraud protection service, giving merchants peace of mind.

September 29, 2022

No Fraud are quite honestly the best Fraud prevention system we have ever come across in this marketplace, and we have been with a few different ones before coming to NF. They are EXCELLENT at stopping the massive amount of fraud we attract on our site. Due to the nature of both the product and the demographic of customer we have, we found that our fraud levels were so high, and the amount of admin and back end work we were having to do with previous fraud systems was both clunky and time consuming. Since moving to NF, we no longer get involved in the filing of chargebacks, and the AI system that runs automatically on our site means that as soon as orders come in, they are checked using their advanced technology and voided (if necessary) and the order is cancelled and never reaches our fulfilment centre. This has been a criteria that we were non negotiable on, and NF were the only company we found that could uphold this level of prevention. Their customer service and account management is second to none. We would heavily advocate them to anyone who is looking for a full spectrum solution to fraud. Our focus can now rest solely on our ecommerce business and we trust fully in the fact that NF are taking excellent care of our site and any potential attacks in the future.

Hoodrich
United Kingdom
8 months using the app
March 20, 2017

NoFraud saved our butt - we had a fraud attack where we are getting multiple fraud orders everyday. They were great and from day one started taking care of our problem and by end of the week, the fraud stopped. I would highly recommend their service, plus they provide one of the better value in the industry.

Hydra Smartbottle
United States
7 months using the app
July 20, 2017

To all my eCommerce mates,

Do yourselves a favor and save time and money! With NoFraud my website avoided 21 fraudulent transactions within the first month alone totaling over $500 in sales saved by declining fraudulent transactions.
Customer service is like no other, super friendly and personal!

Thanks guys!!

Atzihats Com
United States
7 months using the app
February 14, 2018

I believe this app is so valuable because it works, it has a very strong AI which is different than the others. This app can catch fraud others can't. Although some others provide money back if a fraud-person / criminal steals from your website and steals from other IDs, this app prevents the headache from happening in the first place. It's always better to maintain a good record and not entertain, wasted time from fraudsters. Go with this app, it's worth it.

Simplyasp Tech
United States
7 months using the app
April 29, 2022

i was using a different app which was slowing down my time to accept payments and it was costing me double , this app is use friendly , they will link up the app to your store and you need to do nothing , you can check the daily usage and it's super fast to accept payments and customer service is always there to help , good job guys

Speedy Booze
Canada
7 months using the app
October 30, 2019

We recently have a lot fraud buyers. NoFraud helps us on preventing these fraud from affecting business. We love the APP!

Digifast
United States
7 months using the app
April 3, 2019

No fraud has helped us tremendously by catching fraudulent orders before they make it to our fulfillment center. No fraud app provides amazing support. Shoshanah has been extremely helpful through the entire process of the integration of the app and providing amazing personal service. She always goes above and beyond to provide the most amazing support.
I would definitely recommend using No Fraud to help grow your business.

Miami HEAT Store
United States
6 months using the app
Edited March 11, 2020

We had a big problem with fraud charges and chargeback and not enough resources to monitor. This app (and the great support team) was a life saver to our business!

Sock Fancy
United States
6 months using the app
July 22, 2019

Shoshanah is the best at No Fraud their software has drastically helped improve our store security and gave us a peace of mind with each order would recommend with high and medium volume sellers !!!

Eliquidstop
United States
6 months using the app
Edited May 7, 2019

Great at working together to come up with the best strategy and rules to stop fraud at a higher scale than relying on shopify's fraud prevention whether that is through flow or any other fraud controlled app, overall it maximizes your orders without damaging ones that you may think are high risk when in actual fact shopify should be marking them as low.

FemmeLuxe
United Kingdom
6 months using the app