Overall rating
4.5
Counts per rating level
  • 90% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its advanced AI-powered fraud detection and real-time scanning. It's praised for its ability to quickly identify potential risks, reducing chargeback rates and saving resources. The app's setup is straightforward, and its manual verification process is efficient. Merchants appreciate the increased approval rates and reduced operational time it provides. Customer support is described as prompt and knowledgeable. The app is seen as a lifesaver, preventing fraudulent orders and saving businesses significant money. It's also appreciated for its seamless platform and high level of protection against fraud.

November 8, 2022

Great solution for fraud protection. Easy to use. Great support. Haven't had any chargebacks yet and most orders are passed.

Flag & Anthem
United States
4 months using the app
Edited February 12, 2020

I used the app to make sure we weren't being scammed out of revenue.

Made it easier to track down and prevent fraudulent purchases.

Vermont Smoke & Cure
United States
4 months using the app
October 11, 2017

I Love it! It is working great! We were getting a lot of high risk orders and now they are being rejected inmediately by this app! Thank you

Gymtopz
United States
4 months using the app
December 5, 2019

We had a big problem with fradulent transactions and not enough resources to monitor that daily. This app was a life saver to our business but automating that process and at the same time helped us bring in more money as well.

Lansinoh
United States
4 months using the app
Edited November 23, 2018

Incredibly fast and personal service. Can't beat this app. Wish I had downloaded months ago. Thank you!

Prolly Shop
United States
3 months using the app
Edited May 13, 2020

Excellent App. I've had more than my share of chargebacks in the past and now this app looks after all of my orders without a hitch. You just enable the app and thats it.

LeeJay stores
Ireland
3 months using the app
February 11, 2022

NoFraud has been fantastic. We switch from signifyd and haven't looked back. Better rates, vastly simpler customer service, easier touch points for service/help, chargeback protection and filing on our behalf. (this was huge -- of the few chargebacks we've gotten, NoFraud takes care of them and we're good to go!), super fast verifications (if/when needed). Great staff. All in all, definitely recommend going with this app!

KAGED
United States
3 months using the app
February 1, 2022

We installed the application just before the 2021 holiday season, expecting a rush and we wanted to be protected but we also wanted to be sure we weren't rejecting perfectly good orders. After extensive research and comparisons, and calls, and walkthroughs.. you get the idea. We decided on NoFraud. Long story short we could not be happier. Our season went off without a hitch. All our transactions went smoothly, all covered by NoFraud.
The rollout leading up to this was just as smooth. We have Shopify Plus so we have some custom integrations with our ERP and processor and it was much easier than we expected, added some tags to support the NoFraud process and we were up and running in less than a week on all our sites. The NoFraud team is responsive, helpful, and proactive. They are also very willing to hear feedback which is a breath of fresh air these days. All of that adds up to some serious value for your buck compared to others.

Lazer Sport
United States
3 months using the app
May 22, 2018

so far above and beyond im having a fraud outbreak from chicago with multiple attackers. so far they've saved me over a thousand dollars and more to come im sure. all this within my first week, good lord.

Novowels
United States
3 months using the app
January 10, 2018

We are very happy with the NoFraud service. The team is professional and courteous. They take the time to answer any and all questions you may have.

The benefits of the service are immeasurable. Just the piece of mind knowing that if an order comes through, we don't have to be concerned about fraud really frees up our time to focus on growing our business...

1saledeals
United States
3 months using the app