NoFraud Fraud Protection

We are very happy with the NoFraud service. The team is professional and courteous. They take the time to answer any and all questions you may have.

The benefits of the service are immeasurable. Just the piece of mind knowing that if an order comes through, we don't have to be concerned about fraud really frees up our time to focus on growing our business...

NoFraud helps me detect fraudulent orders quickly and allows me to ship my orders quickly with no worry on shopify! I used to have numerous fraudulent orders shipped and now those times are gone! Best app I love it! Thank you NoFraud for your great customer service and your service all throughout.

We originally started using Signifyd for fraud prevention. SIgnifyd started off ok and our orders were being checked and guaranteed. Then gradually more and more orders were declined for no good reason. Our customer service team ended up doing their usual checks with social media/ directory enquiries and contacting the customer, to find that actually the customer was most likely genuine. We then ...

I signed up today -- and their support walked me through all of the various options to set up our account based on our integrations and needs. So far -- very impressed with the tool and the staff. Kevin is extremely responsive and thorough.

This app is highly unreliable for tracking fraudulent orders. It often approves fraudulent orders and its screening process lacks coherence. We've encountered numerous chargebacks from orders greenlit by them. Their lack of accountability is concerning—they don't take responsibility for their mistakes. It's puzzling how a company named "No Fraud" struggles to properly screen fraudulent orders.

Great service, highly recommend.
As we sell consumer electronics we required fraud protection or we'd be out of business. I used Signifyd for years but when I moved my shop from Magento to Shopify I reevaluated and chose No Fraud. The fees are lower, far fewer orders are flagged so less operations time for my team and the service is great.
Install was seamless and their knowledge center answers ...

Great app - I highly recommend it. Really easy setup, affordable, great customer service and I can now ship orders I would have previously declined (ex: Different billing & shipping addresses, international orders). We have not had a single fraudulent order since we started using NoFraud.

We have used several other fraud analysis tools but this is the only one that has allowed us to be completely hands off. Saves us a lot of time! They were very helpful in the set up and continue to offer help when questions arise.

** Please note this is an update to my original 1 star review. You can find original review below. Our transaction amount concerns were addressed after discussing with the company. **

We have only had NoFraud active for a few weeks and I already see how its tools to help detect fraud give you as the merchant more piece of mind doing business on the internet. We had a transaction of around $2k ...

We've been long-time users of NoFraud and have generally been pleased with their services. Recently, we've observed some delays in support response times, which gave us a moment's pause. However, after communicating with their team, it seems that they are aware of the issue and have plans to improve their helpdesk system. We're optimistic that these changes will enhance our future interactions ...