Okendo: Reviews & Loyalty

Okendo: Reviews & Loyalty

Reviews (1,113)

Overall rating
4.9
Counts per rating level
  • 96% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants praise this app for its excellent customer support and smooth Shopify integration, enhancing user experience and interaction. They value the customization options for review widgets, boosting customer trust with features like photo and video reviews. Additional tools like email review requests and loyalty programs help gather impactful reviews and improve retention. Merchants also note improved customer conversions and business performance, with a comprehensive free plan for new users.

April 16, 2022

I can preach all day about my products, but it means so much more coming from happy clients. The ability to add photos to the review really levels up this app

Bear + Fox Apparel
Canada
18 days using the app
January 24, 2022

Great app! Honestly, I am not an IT guy but this app is very friendly user. I manage to setting up everything easily. And the customer support of this app was very helpful as well.

FLEEKR
Malaysia
17 days using the app
July 14, 2023

This app is awesome, and very easy to integrate! The integration team has been super helpful, and overall I am truly happy with the customer support team and functionality I've experienced thus far!

Code of Silence
United States
17 days using the app
November 9, 2023

So far I have found their team to be disorganized and unhelpful. There have been several delays and we've into a few road blocks (which were misrepresented during the sales process) and their team is offering no guidance or support - just lots of pushback. I'm being sent articles that don't answer my questions (instead of the onboarding specialist taking the time to answer my questions herself). ...

Pepper + Vetiver
United States
Over 1 year using the app
July 1, 2021

I used different apps for the review on my shop.
I was not happy with it. so I start to chat with the Okendo consultant.
They are very friendly, not pushy but very helpful.
I was impressed that they could help me to set up everything I needed for my webshop.
Before I publish it, she even looked everything through and suggested detailed industry insight for a better setting. Very happy. published ...

Laboratory K
Netherlands
16 days using the app
February 23, 2024

Very good review app, easy customizable, and if help is needed, you'll get perfect customer support from Josh & Co.! Happy to found this great app!

instrumentum.ch
Switzerland
15 days using the app
June 9, 2022

Amazing app, great support. Truly a must-have product for Shopify. Their documentation is really good too.

Koda Nutrition
Australia
15 days using the app
Edited June 10, 2020

I can't recommend the Okendo product or service highly enough. We had previously used Yotpo which was twice the price for half the service. I will vouch for this team every day of the week and twice on Sunday. Most importantly, we saw results within a week. Okendo assisted conversions are 4 x greater which means it quickly pays for itself.

Outland Denim - Australia
Australia
15 days using the app
February 25, 2021

We switched to Okendo after using another app that was not meeting our needs. I was immediately impressed with the Demo that I received from Matthew, and decided it was the app for us. I really appreciated all of the technical support & customer service that I received from Amanda. If you are into customization, this is the app for you as there is SO much to work with! And it was super easy to ...

NutriChem
Canada
15 days using the app
September 12, 2022

Can not say enough about the Okendo team — they made the on boarding process seamless. It was super fast and they were and are very responsive to any questions. Support is on point! The app is very easy to customize and navigate through. Highly recommend.

Kollekt Skincare
United States
15 days using the app