Okendo: Reviews & Loyalty

Okendo: Reviews & Loyalty

Reviews (1,109)

Overall rating
4.9
Counts per rating level
  • 96% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants praise this app for its excellent customer support and smooth Shopify integration, enhancing user experience and interaction. They value the customization options for review widgets, boosting customer trust with features like photo and video reviews. Additional tools like email review requests and loyalty programs help gather impactful reviews and improve retention. Merchants also note improved customer conversions and business performance, with a comprehensive free plan for new users.

December 21, 2018

We've installed and uninstalled many apps over the years but this one has by far blown us away with the ease of install, excellent support and the attention they pay to the look of their product!

I don't know how to say this nicely, so I'll just say it - Most apps install ugly. Our designer has to spend a lot of time making them look like they belong on our site. This app - we changed the size ...

CiboWares.com
United States
14 days using the app
February 18, 2020

We had been thinking about this for some time, knowing how valuable reviews are in retail. We were looking for a solid app that'd be easy to set up and low maintenance. Okendo does just that. Scott was amazingly helpful and the app is simple to set up, configure, make changes and just use in general. The Q&A feature is a bonus! We love it!

SupportBrace Australia
Australia
14 days using the app
March 1, 2023

We looked at a lot of options when deciding on a Product Reviews, UGC (and Customer Survey) app. We tried a well-known competitor's app and quickly realized we had made a mistake. It was buggy and the customer support was dismal.

What a relief it was to work with Okendo. The process - from sales to implementation and setup - was among the best we've seen. Okendo even supported us with ...

Biodynamic Coffee
Canada
14 days using the app
Edited October 15, 2019

I cannot recommend Okendo highly enough!

Whatever Review Application you are currently using, I would recommend you to switch right now! You will not be disappointed!

We were using Yotpo for 3 years and were recommended Okendo from a Shopify Plus Member. From the first moment of first contact I have been absolutely impressed by their service of excellence in customer service, knowledge and value ...

Progurt
Australia
14 days using the app
June 3, 2022

Best custumer support i ever received, shout-out to Shandy, incredible helpfull. I have not used the app for long, but the support is beyond words, reaaaally good. Thank you for the help

Proper Jack
Brazil
14 days using the app
March 2, 2022

Super customer service, really really happy with it. Quick, fast and helpful as it should be! Let's go

Boxrope.com
Switzerland
14 days using the app
October 14, 2021

Fantastic app with excellent support and great functionality! I would definitely recommend it to anyone.

Prepd
United States
14 days using the app
April 21, 2022

We've recently started using Okendo after transitioning from Yotpo. Okendo's feature set is far more impressive than Yotpo's, while simultaneously being the more cost effective solution. Another bonus? The Okendo team has been incredibly attentive and helpful during setup and configuration!

Antsy Labs
United States
13 days using the app
July 20, 2020

This is now the second business I've set up with Okendo and I can't be happier ...again! the setup process is so easy with the Okendo team, they handle everything, all I had to do was approve designs.

HoapSoap
Australia
12 days using the app
February 27, 2023

So far, so good.

I like the load time. It is a bit complicated to setup. But seems to be worth it.

There seem to have more features that I'm not using yet. So yeah, the app is great but needs figuring.

iLoveMy.Pet
India
12 days using the app