Overall rating
4.8
Counts per rating level
  • 97% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its user-friendly and customizable review collection process. It integrates well with e-commerce platforms, effectively showcasing reviews on product pages to enhance conversion rates. Key features include customizable review request emails, review management tools, and insightful analytics. The app's customer support is often commended for its promptness and helpful guidance. It also incentivizes customers to write reviews with free vouchers. It's easy to set up, navigate, and is compatible with a headless Shopify setup.

September 21, 2022

Shiela has been extremely helpful in helping set up the Okendo integration with our site. She has been extremely responsive (even at odd hours) and very patient with all the requests I had for her. Her team never seized to amaze me as they made sure to address every concern I had and make our Okendo experience amazing! Highly recommend this app, not only for its functionality but also for its caring team.

JK Boots
United States
4 months using the app
May 28, 2022

100% recommend Okendo if you are looking for a reviews platform. Does everything we wanted and the set up was a breeze. The support service and onboarding was A+ as well

Adornmonde
United States
4 months using the app
June 15, 2018

Best Review App on Shopify! I have used the most expensive review app and free ones. Okendo is the best platform to use. You have all the features and more to have a properly functioning review system at a fraction of the cost of competition. I recommend Okendo to anyone with a shopify store.

Divinityla
United States
4 months using the app
April 19, 2022

L'application est très bien faite, facile à prendre en mains et possède tout les outils nécessaires. Le staff est également très réactif et à sût répondre à toute mes demande. Conclusion après avoir essayer la majorité des applications de review: je recommande okendo.

SnuggleFR
Netherlands
4 months using the app
September 24, 2021

Upgrading our review platform to Okendo has been a great decision! We received great support from the team for the initial set up, and especially liked that the Okendo team took care of making the changes needed to have the app integrate seamlessly into our Shopify theme. The other two features that are a plus for us is the Klaviyo integration to collect reviews via email and having the ability to offer an incentive to submit photo/video content.

Timeless Skin Care
United States
4 months using the app
September 29, 2021

Fast, friendly and efficient customer service. Was very happy with my experience. Thank you. Loving the app.

Silk Oil of Morocco
Australia
4 months using the app
May 23, 2022

After integrating the Okendo app on our Shopify store and launching their review solicitation, we immediately saw an increase in our product reviews with 50%+ open rates and 15%+ click through rates. The team is absolutely amazing to work with and made sure to customize the platform to our needs in collaboration with the rest of our tech stack. We’ve not only added the Okendo app, we’ve gained a partnership with their team and look forward to growing our business with their ongoing support.

Wild Planet Foods
United States
4 months using the app
March 29, 2021

Extremely happy to go with OKENDO. Great app to capture reviews and change the layout. It integrates with Klaviyo super easily.
Their support team is AMAZING - one of a kind customer service: Allison was terrific: she happily answered all my questions during the integration process and after that too. Thanks a lot OKENDO team!

Via Florelle
United States
4 months using the app
November 15, 2020

Great app that does what it advertises very well. Amazing service from Scott Goodman who's been super quick with replies and action to any question I have put forward.

Hydra
Australia
4 months using the app
August 15, 2022

The customer service is helpful and friendly. They are patiently assist me to solve my problem. Although I have delay in replying them as in busy, they still reply in a good manner.

snugp.com
Malaysia
4 months using the app