Okendo: Reviews & Loyalty

Okendo: Reviews & Loyalty

Reviews (1,038)

Overall rating
4.9
Counts per rating level
  • 97% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting customer trust and engagement, praising its ability to include photos and videos in reviews, which enhances customer interactions and conversions. They value the customizable review request emails, integration with platforms like Klaviyo and Google Shopping, and user-friendly interface. Exceptional customer support is frequently highlighted, with the team noted for their responsiveness and professionalism in optimizing app functionality.

December 12, 2021

Have had nothing but amazing support from the team at Okendo. Great app for customer reviews, easy to navigate and any issues support will help you instantly.

Tigerlily
Australia
About 1 year using the app
December 8, 2022

My company is still in the trial phase and I already really love this review app.
Easy to use - very intuitive
Chat function is not robot-driven - actual people respond (Nands Fabroa has been very responsive and helpful)
Can retrieve prior reviews from other apps so you don't lose anything. Very happy so far.

AuXchange.com
United States
About 1 year using the app
October 14, 2021

Waw, un support de qualité, ultra reactif et vraiment à l'ecoute, et l'application est vraiment top et géniale

ParadisPilates
Belgium
12 months using the app
October 19, 2023

Hermes was a great help! We had a lot of issues with uploading our review templates, but he was very diligent at helping to explain and solve our problem. Great service!

Organize-it
Canada
12 months using the app
July 12, 2022

Very supportive and efficient customer support. Great customisation options and features – we see results.

Monoware
United Kingdom
12 months using the app
February 2, 2023

Dedicated account manager and seamless integration, excellent system and support. What's not to love!

PTP Fitness
Australia
12 months using the app
October 20, 2023

Awesome app. Has everything we need. This app fits beauty stores perfectly. Customers can leave review titles, images, videos. Plus, a search / filter feature that really helps customers navigate through your reviews to help build trust in your products. Support from the customer service team is superb. They are seemingly always available and quick to act. Always in contact with a real person. Shiela on the support team was super helpful!

Pink Lilac
United States
12 months using the app
July 19, 2022

Great app and even better customer support! Very impressed and would highly recommend Okendo to any start up!

Yes You Can Drinks
Australia
12 months using the app
December 21, 2020

A great app for social proof and purchase assistance. The set up was white glove and so easy. Highly recommend!

Oremme
Canada
12 months using the app
May 3, 2023

The Best Review App on Shopify App Store! We love the review widget and the app looks beautiful and easy to use.

Rest Duvet
Hong Kong SAR
12 months using the app