Okendo: Product Reviews & UGC , 843 reviews
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for its easy-to-use interface, robust features, and top-notch customer support. It streamlines the review collection process with customization options, including personalized review request emails and attribute addition. The app enhances product pages with reviews, boosting conversion rates, and integrates smoothly with e-commerce platforms. Its analytics offer insights into review performance and customer sentiment. The support team is known for their quick responses and problem-solving skills. The app also encourages reviews by offering incentives like free vouchers to customers.
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Vanessa from Okendo has provided the best support I have received with any Shopify app. Not to mention, the app itself is fantastic! The Okendo team were able to help with reviews duplicated between stores, setting up Klaviyo integration and much more. I have noticed a huge increase in customer reviews being submitted since switching from the generic Shopify Review app to Okendo. I highly recommend this app!
The Okendo team is incredibly organized and efficient through the entire process—sales through implementation. In addition to a seamless integration to obtain and post reviews, Okendo also provides the ability to customize attributes to obtain insight into customer preferences—a great asset!
So far, so good. Integration and initial rollout has been smooth, and support has been fast and helpful.
This application is top notch! I don't regret having taken okendo to manage my customer reviews. Of all the apps I use, Okendo is the best in terms of customer service, they are great I recommend!
Very helpful onboarding team. Great software and easy to integrate with everything. I like having the review capture working with Klaviyo.
Excellent App to capture reviews for our website. Integration with Klaviyo and Facebook also great plusses for us. Also their onboarding team is great to work with and will get you all set up as well as provide ongoing support.
Great app, and great support team. Pricing is very affordable compared to other apps that do the exact same thing. Highly recommend. Does exactly what I needed it to do.
This app was very easy to setup and automate with our Klaviyo flows with the helpful guidance of our onboarding manager, Allison, from Okendo. Allison was very quick to respond to our questions and help us out. We are very excited to start using Okendo and watch the raving reviews start to pour in.
I was told that turnaround time for the new update is 1-2 business day, but it's been 13 days and it's still not updated.
The best onboarding process I have ever had! Our onboarding CSM Carly Cafferello was on-top of it and made the transition super easy. We got it up and running in no time without running into any major problems. Very very happy!