Okendo: Reviews & Loyalty
Meets Shopify's highest quality standards for speed, ease of use, and merchant value
Reviews (1,038)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
Feedback submitted
Merchants highly recommend this app for boosting customer trust and engagement, praising its ability to include photos and videos in reviews, which enhances customer interactions and conversions. They value the customizable review request emails, integration with platforms like Klaviyo and Google Shopping, and user-friendly interface. Exceptional customer support is frequently highlighted, with the team noted for their responsiveness and professionalism in optimizing app functionality.
Refine
-
By rating
I cannot recommend Okendo enough. The platform is easy to integrate, the support team are amazing and have worked with us to get our design on point. Within days we have been receiving so many great product reviews, it's so exciting. Quick, easy, amazing support and a solid platform!
Our customer success manager from Okendo was amazing at onboarding our brand onto their platform. We felt prioritized and taken care of. Also the integration of Klaviyo and Okendo was seamless. Thank you Okendo!
Great onboarding team, awesome customer support, easy installation, in just a week we have seen a significant increase in reviews being left!
Great experience with Allison and the onboard process. The Okendo team is very committed to making the app work for you. The integrations are great too, there's a lot to leverage with Okendo.
Super happy that we made the switch from Yotpo to Okendo. Scott and the team there made the migration super simple. We got everything up and running in less than a week. So far, we're getting more reviews and more UGC. Okendo is a superior product.
We switched from Yotpo and so far the experience has been great. The reviews just look so much better on our Shop store, and the support has been terrific. Highly recommend.
In particular, I want to thank Laura Gomez for the tremendous amount of help she gave to get our survey started. Great service deserves to be recognized, and so do the people that deliver it.
This review app is awesome. It's very customizable and their team is super responsive... I can't say enough good things about Allison!! Very happy :)
The customer service is very good, I am trying out the basic plan and come across a lot of things I don't understand. The customer service will patiently explain to me
Love their customer success team - one of the best in the game. Working with them helped us understand how we could use reviews as an extension of our brand, not just a request for information!
Really pleased so far, happy with how my customers are utilizing the app. Allison in support is a standout all star!