Synctrack Order Tracking
Meets Shopify's highest quality standards for speed, ease of use, and merchant value
Reviews (208)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for its effective order tracking system, noting it significantly enhances customer satisfaction by reducing inquiries with a self-service tracking page. The customizable page supports multiple couriers and offers real-time updates, integrating seamlessly into Shopify stores. Merchants also praise the exceptional customer service, especially applauding team members Tracy and Joy for their quick and effective support. The app is appreciated for its easy setup and user-friendly interface, making it a valuable tool for improving customer service and operational efficiency.
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Looks good so far, easy enough to setup and gives a professional look to my store. I like that it's able to sync up my old orders for up to 2 months.
Hi SolarStyle.net
Thanks for leaving a great review. Glad to hear you've found our app easy and helpful to work with your business. That is our goal. If you need anything just reach out!
Kaylee - Omega Team
Tracy did an awesome job helping me doing the setup for this app, i was happy chatting with her and will always come back.
Thanks a million for leaving a 5-star review 🙌🙏🏻🙌🙏🏻. We will share this with the whole team to let them know to keep up the amazing work.
very good application, all procedures are simple to set up, people are present if we have any problem. I recommend this application
Hi Ring light Italia
We are thrilled to hear that you enjoy using our app. Thank you so much for your review. We will continue to provide an excellent experience to our users. Feel free to contact us if you have any questions.
All the best!
Kaylee - Omega Team
Support team was so helpful Support team was so helpful Support team was so helpful Support team was so helpful
How lovely and sweet you are!🌞 Our team is really impressed with the positive things you shared about our app and support service. 🙏🏻😊🙏🏻😊🙏🏻😊. Let’s rock together 🔥🚀
The support person was very helpful and fixed a bunch of things that weren't simple to do. Great service.
Hi NatureBed
Thank you so much for your 5-star review! We will share this with our team to let them know to keep up the amazing work
Let us know whenever you have any questions about the app.
Best regards!
Kaylee - Omega Team
found customer service really good and they managed to resolve my issue with shipping notifications which i was not really sure about when it comes to how, what, and when
Wowowwww you’re so niceeee ! Thanks for your amazing review 🤗 🥰 Hope for nothing but your business’s growth 🔥🚀
Cheers from Omega support team 🥰
Best app for tracking orders and very good customer support. It will help us a lot to decrease our dispute rate. Thanks!
So glad to hear you had a 5-star experience! 🚀🚀🚀 Thanks so much for the positive review and feedback! 🤩
Best wishes,
The Omega Support team
Free plan is great until now, 150 shipments and the prices are fine, i'll see for the other functionalities
Hi UltraPods
Thank you for taking the time to share this positive rating! We will make sure to share this with the store team to let them know to keep up the amazing work. Feel free to contact us if you have any questions.
All the best!
Kaylee - Omega Team
Very responsive customer service thank you very much ! Malak was able to help me to synchronize my carriers great job
Hi France Hélices
We are thrilled to hear that you enjoy using our app. Thank you so much for your review. We will continue to provide an excellent experience to our users. Feel free to contact us if you have any questions.
All the best!
Kaylee - Omega Team
It was amazing! very pleasant and happy that I made the choice to make my way over to your team! keep up the great work!!! you have great employees!
Thank you for your kind words! We’re grateful for your feedback. It’s our pleasure to provide the best possible service to our guests, and we’re glad that this commitment was reflected in your experience with our app and service support. Have a wonderful day!