Overall rating
4.9
Counts per rating level
  • 96% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its efficient customer service, user-friendly interface, and seamless Shopify integration. They appreciate its ability to manage multiple tracking links and provide real-time updates on a single page. The app's customization options, including personalizing the tracking page, are also valued. It's noted for reducing customer queries and disputes, and is praised for its affordability and value for money, making it a beneficial tool for businesses.

September 30, 2021

Good application although it is not completely finalized. The customer support and technical team are very responsive. I asked to make some changes and the technical team made them very quickly.
I am really satisfied.

FOREVER
France
About 2 months using the app
Synctrack replied October 4, 2021

Hi FOREVER,
Thank you so much for your review. We are happy that you had a great experience with our app and customer service. Our team is always here to solve any of your problems. Please feel free to contact us again if you need more help. Have a good day!
Omega Team

August 13, 2022

They have really amazing customer services & the app features it’s perfect I highly recommend to you guys you should try it once

Dlav
Cyprus
About 2 months using the app
Synctrack replied August 15, 2022

Thank you so much for this 5-star review. We appreciate you being a customer and helping to share the word about us. We’re here for you anytime.

May 11, 2022

I used this app to give my customers quick access to their tracking information. Easy set up and works just as described. Really great customer service. I recommend.

channelthrough
United States
About 1 month using the app
Synctrack replied May 12, 2022

Lots of love and Thank you💙💚💛🧡 . Your review is so helpful for new apps like Order Tracking. We loved reading it and we hope you keep seeing exceptional value from the app.
Cheers from the Omega team🥰

September 27, 2022

Omega is a great app for email and tracking orders. I highly recommend the app to everyone. Also, the customer support is quite friendly and resolves the issue in no time.

The Shop Stop
United Kingdom
About 1 month using the app
Synctrack replied September 27, 2022

Thanks so much for sharing your feedback about our service and product. We’re glad to hear that our team’s performance exceeded your expectations. Thank you again, have a great day!

February 28, 2022

OMEGA! The name says it all! The set up was understood easily, tech friendly and oh, customizable content is POWER! Danko is Thank You!

South Steeze
South Africa
About 1 month using the app
Synctrack replied February 28, 2022

Hello South Steeze!
I can't say thank you enough for sharing your experience with our support team and your wonderful feedback for our app. We will continue our best effort to make our app the most convenient to use.
Please feel free to contact us if you have any questions.
Wish you a successful business!
Kaylee - Omega Team

September 8, 2022

Awesome! I found what I am looking for. Thanks for this amazing app. Their customer service is very responsive.

Life Blendr
United States
About 1 month using the app
Synctrack replied September 9, 2022

Hi. We sincerely appreciate you taking the time to share with us your experience at. On behalf of our entire team, thank you for allowing us to support you.

January 5, 2022

easy to use , good one . +++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++

NBGAIA
China
About 1 month using the app
Synctrack replied January 6, 2022

Hi NBGAIA,
We’re so delighted to hear that you chose our app for your store!
It’s an honor to be a part of your business, and we hope your experience here made it extra special.
We wish you many more years of success and look forward to working with you for many years to come.

All the best,
Kaylee - Omega Team

July 4, 2022

Eine sehr sehr gute App für das Tracking . man kann alles individualisieren wie man es möchte und der Support ist sehr engagiert gerade Stacey hat immer schnell geantwortet und einem geholfen topp App möchte man nicht mehr ohne sein haha

Comfie Clouds
Germany
About 1 month using the app
Synctrack replied July 5, 2022

Yeahhhh Du bist großartig 💙💚💛🧡 Wir werden dies mit unserem Team teilen, um sie wissen zu lassen, dass sie mit der großartigen Arbeit fortfahren können
Vielen Dank für Ihre Worte! 🙏🏻😊🙏🏻😊🙏🏻😊

November 18, 2022

very goooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooood

Smart cleaner
Romania
About 1 month using the app
Synctrack replied November 20, 2022

Hi. We sincerely appreciate you taking the time to share with us your experience at. On behalf of our entire team, thank you for allowing us to support you.

January 28, 2022

The app is great, the design is well done and the support is great. They made me a customization of the application quickly. I recommend 100%.

I'm a Superhero
France
About 1 month using the app
Synctrack replied January 28, 2022

Hi I'm a Superhero

Thanks for taking the time to leave us feedback! We really appreciate it. We are glad that you are happy with our app and customer support. Please feel free to contact us again if you need more help.
All the best,
Kaylee - Omega Team