Synctrack Order Tracking , 185 reviews
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for its efficient customer service, user-friendly interface, and seamless Shopify integration. They appreciate its ability to manage multiple tracking links and provide real-time updates on a single page. The app's customization options, including personalizing the tracking page, are also valued. It's noted for reducing customer queries and disputes, and is praised for its affordability and value for money, making it a beneficial tool for businesses.
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Tracking page works very well, giving an optimal customer UX/UI. I was especially impressed with their customer service, they were very engaging at all time and swift in providing me with solutions. Would highly recommend to everyone.
Thank you so much for taking the time to leave an excellent rating. We appreciate your business. Please let us know what we can do for you in the future.
nice customer service! quick response!
Thank you so much for taking the time to leave an excellent rating. We really appreciate your business. Please let us know what we can do for you in the future.
Anna was really friendly and helpful in answering all the questions that I have. She brings a lovely vibe that is unmatched by any customer service representative that I have talked to. She was very prompt as well meaning she was quick to find solutions for my questions. If I have any more questions, I'll definitely rely on someone like Anna knowing I'm in good hands.
Thank you so much for your amazing review! We are so happy to hear that you are enjoying your experience with our app. Please let us know if we can help you with anything further, and thank you for taking time out of your day to leave us this super kind review.💗💗💗
Very Helpful, fast and knowledgeable service. Anna was quick to help and found everything I needed to know in mins!
Thank you so much for your amazing review! We are so happy to hear that you are enjoying your experience with our app. Please let us know if we can help you with anything further, and thank you for taking time out of your day to leave us this super kind review.💗💗💗
The app offers excellent value for money, and the customer service experience with OMEGA is exceptional. Anna, the representative, was incredibly patient and guided me through the entire process step by step when I didn't know anything. Highly recommended.
Thank you for taking the time to leave us such a fantastic review! We’re happy to know that you loved your experience with our app and the support team. Your satisfaction is our priority, and as affirmed by your review, we pride ourselves on our exceptional service. Thank you again for your feedback!
Good service and help by Rosie! Like the way she works. ALs the app is very good and helps customers.
Hearing the positive feedback from you made my day 💙💚💛🧡 Hope for nothing but your business’s growth 🔥🚀
Excellent
Thank you for the excellent feedback! We're delighted to hear you had a positive experience. If you ever need further assistance, feel free to reach out. Cheers! 🌟😊
Great Customer support, Also great tracking app The support team helped me customize the tracking page.
Seeing that you had a 5-Star experience is the best thing we could hope for! Your review means a lot to us. Thank you for choosing Omega - Order Tracking
app. We look forward to serving you for many years to come!
Looks good so far. Quick response and assistance from Wendy in customer service as well :) I find this cheaper than my previous app so I have switched from them to save money.
Thank you for taking the time to share your thoughts with us and the rest of the community. We're ecstatic to hear you're enjoying the app. We appreciate you taking the time to provide us with feedback and reminding us why we do what we do. We wish you and your business the best of luck!
Omega - Order Tracking support team
Must have app for Shopify users, amazing customer care from Rosie, went above & beyond to assist me.
You're amazing for your affirmation🥰🥰🥰! Thank you for your kind words - our support team truly appreciates when users like you have a great experience with Order Tracking 🙏🏻😊🙏🏻😊🙏🏻😊 .