Omega ‑ Order Tracking , 152 reviews

Overall rating
4.9
Counts per rating level
  • 96% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
Edited October 10, 2022

We had some trouble, but Tracy from Omega's Help Center was super helpful and made it easier for me to navigate through the difficulties. Everything was made super easy and the dev team was super helpful in everything. Totally reach out to the help center if you ever need assistance, no matter who works with you, you will be attended perfectly to your needs.

HolidayEdge
United States
Time spent using app: 2 months
Omega replied October 10, 2022

Thanks for taking the time to leave us feedback! We really appreciate it.
We would love to hear more about your experience so that we can use your valuable feedback to deliver an even better experience next time.
Please reach out to us via live chat or email at contact@omegatheme.com with any further comments or suggestions you wish to share.
Again, thank you for taking the time to review our app!

October 6, 2022

Awesome app. Solved a big issue I had with shipments coming from China. It will help you customized most of its features. Great customer service.

Afreekha store
United States
Time spent using app: 3 months
Omega replied October 7, 2022

Thank you for your time to leave this review. We appreciate the chance to support our customers with excellent experiences so your feedback is such a great motivation for us to provide outstanding services!

September 27, 2022

Omega is a great app for email and tracking orders. I highly recommend the app to everyone. Also, the customer support is quite friendly and resolves the issue in no time.

The Shop Stop
United Kingdom
Time spent using app: About 1 month
Omega replied September 27, 2022

Thanks so much for sharing your feedback about our service and product. We’re glad to hear that our team’s performance exceeded your expectations. Thank you again, have a great day!

September 22, 2022

Works absolutely fine. Have had great experience with few months of use as of yet. The customer service is flawless too: a major plus.

Raven
United States
Time spent using app: About 1 month
Omega replied September 22, 2022

Wow, we were blown away by your positive and lovely words, we really appreciate the time you took to write such an amazing review!

September 13, 2022

Support team was so helpful Support team was so helpful Support team was so helpful Support team was so helpful

Utoper
United States
Time spent using app: 9 months
Omega replied September 14, 2022

How lovely and sweet you are!🌞 Our team is really impressed with the positive things you shared about our app and support service. 🙏🏻😊🙏🏻😊🙏🏻😊. Let’s rock together 🔥🚀

September 8, 2022

Awesome! I found what I am looking for. Thanks for this amazing app. Their customer service is very responsive.

Life Blendr
United States
Time spent using app: About 1 month
Omega replied September 9, 2022

Hi. We sincerely appreciate you taking the time to share with us your experience at. On behalf of our entire team, thank you for allowing us to support you.

August 26, 2022

This app has all the features I need to track order for my customers and it has been helpful for my business. I required some assistance to set up and get the app running smoothly with my theme and the app support team, Anna and Zroes was extremely helpful, patient and polite with their assistance. Highly recommended

Lisa925
Saudi Arabia
Time spent using app: 11 days
Omega replied August 29, 2022

Seeing that you had a 5-Star experience is the best thing we could hope for! Your review means a lot to us. Thank you for choosing Omega - Order Tracking app. We look forward to serving you for many years to come!

August 24, 2022

I've used Omega's multiple apps and multiple stores and it's been very helpful to my business! Finally, thanks Anna for your support and helping my business, thanks!

HUEPAR DE
United Kingdom
Time spent using app: 7 months
Omega replied August 25, 2022

What a wonderful review! ✨ This made our day, and we are so grateful for Merchants like you! We are always here and happy to help in any way we can. Thanks so much for the positive feedback. 😊
Much appreciated,
Anna

August 13, 2022

They have really amazing customer services & the app features it’s perfect I highly recommend to you guys you should try it once

Dlav
Cyprus
Time spent using app: About 2 months
Omega replied August 15, 2022

Thank you so much for this 5-star review. We appreciate you being a customer and helping to share the word about us. We’re here for you anytime.

August 4, 2022

Had a question about the app & support replied to me straight away. Tracy was very helpful & a pleasure to speak to.

Flora By Millie
Australia
Time spent using app: 5 months
Omega replied August 5, 2022

Thank you so much for taking the time to leave an excellent rating. We really appreciate your business. Please let us know what we can do for you in the future.
_Cheers from Tracy_