Omega ‑ Order Tracking , 152 reviews

Overall rating
4.9
Counts per rating level
  • 96% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
August 2, 2022

Best app for tracking orders and very good customer support. It will help us a lot to decrease our dispute rate. Thanks!

Antonio & Co
France
Time spent using app: 3 days
Omega replied August 3, 2022

So glad to hear you had a 5-star experience! 🚀🚀🚀 Thanks so much for the positive review and feedback! 🤩
Best wishes,
The Omega Support team

July 28, 2022

This is great if you would like to update your shoppers with generic info, such as "in transit" while not showing every detail. You can also hide the tracking history, so if you wish not to display locations, you can. Support is very kind and responding fast.

Nappies n Stuff
Australia
Time spent using app: 3 months
Omega replied July 29, 2022

Yeahhhh You’re awesome 💙💚💛🧡 We will share this with our team to let them know to keep up the amazing work
Thank You so much for your words! 🙏🏻😊🙏🏻😊🙏🏻😊

July 27, 2022

The customer services is fast and very charismatic. Tracy and Kaylee helped me setup and navigate through the tracking page setup, big thanks to them!

AnnLian
United States
Time spent using app: About 2 hours
Omega replied July 28, 2022

Thank you so much for your amazing review! We are so happy to hear that you are enjoying your experience with our app. Please let us know if we can help you with anything further, and thank you for taking time out of your day to leave us this super kind review.💗💗💗

July 19, 2022

Le suivi est très bien fait, on peut facilement customiser la page et il y a un très bon support client, je recommande !!!

GardenBreak
France
Time spent using app: 4 months
Omega replied July 20, 2022

Merci beaucoup pour votre affirmation 🔥 🔥. C'est une grande motivation pour nous. ❤️🙆‍♀️
N'espère rien d'autre que la croissance de ton entreprise 🔥🚀
Bravo de l'équipe d'assistance d'Omega 🥰

July 13, 2022

First time i used tracking software this apps is very good with best help assistance system. best apps

sastocollection
United States
Time spent using app: About 6 hours
Omega replied July 14, 2022

Hearing the positive feedback from you made our day! 💙💚💛🧡 Hope for nothing but your business’s growth 🔥🚀

July 13, 2022

found customer service really good and they managed to resolve my issue with shipping notifications which i was not really sure about when it comes to how, what, and when

Bamboo Laboratory
Australia
Time spent using app: 9 months
Omega replied July 14, 2022

Wowowwww you’re so niceeee ! Thanks for your amazing review 🤗 🥰 Hope for nothing but your business’s growth 🔥🚀
Cheers from Omega support team 🥰

July 12, 2022

Definitely recommend. Simple and easy to use, plus the customer service is amazing. A no-brainer to improve CX

The Pup Jet
Germany
Time spent using app: 1 day
Omega replied July 13, 2022

Lots of love and Thank you 💙💚💛🧡 . Your review is so helpful for new apps like Order Tracking. We loved reading it and we hope you keep seeing exceptional value from the app.
Cheers from Tracy

July 7, 2022

Help me a lot in saving cost comparing others apps. Very detail dashboard, functioning. Good template

New Top Deal
United States
Time spent using app: About 2 hours
Omega replied July 7, 2022

Yeahhhh You’re awesome 💙💚💛🧡 We will share this with our team to let them know to keep up the amazing work
Thank You so much for your words! 🙏🏻😊🙏🏻😊🙏🏻😊

July 4, 2022

Eine sehr sehr gute App für das Tracking . man kann alles individualisieren wie man es möchte und der Support ist sehr engagiert gerade Stacey hat immer schnell geantwortet und einem geholfen topp App möchte man nicht mehr ohne sein haha

Comfie Clouds
Germany
Time spent using app: About 1 month
Omega replied July 5, 2022

Yeahhhh Du bist großartig 💙💚💛🧡 Wir werden dies mit unserem Team teilen, um sie wissen zu lassen, dass sie mit der großartigen Arbeit fortfahren können
Vielen Dank für Ihre Worte! 🙏🏻😊🙏🏻😊🙏🏻😊

June 16, 2022

Great app for order tracking and a branded tracking page all for free for a small business. Aswell as a helpful support team that will quickly help you solve any app-related issues.

Finds Live
Canada
Time spent using app: 4 months
Omega replied June 17, 2022

Thank you for taking the time to share your thoughts with us and the rest of the community. We're ecstatic to hear you're enjoying the app. We appreciate you taking the time to provide us with feedback and reminding us why we do what we do. We wish you and your business the best of luck!
Omega - Order Tracking support team