Overall rating
4.9
Counts per rating level
  • 96% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its efficient customer service, user-friendly interface, and seamless Shopify integration. They appreciate its ability to manage multiple tracking links and provide real-time updates on a single page. The app's customization options, including personalizing the tracking page, are also valued. It's noted for reducing customer queries and disputes, and is praised for its affordability and value for money, making it a beneficial tool for businesses.

October 13, 2023

Ứng dụng thật tuyệt vời, team kỹ thuật và tư vấn đều nhiệt tình và nhanh chóng. Tks team.

Eco Gifts Store
Vietnam
About 2 months using the app
Synctrack replied October 16, 2023

Cám ơn bạn và store đã sử dụng app và chia sẻ trải nghiệm tới cộng động merchants Shopify! Rất mong Omega team chúng mình sẽ tiếp tục được hỗ trợ bạn sử dụng app Order Tracking trong thời gian tới và thêm nhiều các app khác nữa!

June 11, 2021

Free app does all the work. Support was really great too, they solved my problem and helped me integrate it.

Cation Clothing
India
Over 2 years using the app
January 9, 2022

This is one of the best and most efficient tracking Apps we have used so far. Thank you Omega team!!

FreyaTreasures
Germany
About 2 years using the app
Synctrack replied January 11, 2022

Hi FreyaTreasures
We are thrilled to hear that you enjoy using our app. Thank you so much for your review. We will continue to provide an excellent experience to our users. Feel free to contact us if you have any questions.
All the best!
Kaylee - Omega Team

June 14, 2021

Awesome app, fast and great customer support, loved the way they customized just for me and gave an update. Definitely recommend this app Moreover its freee... keep up guys tqsm

Neon Hut
India
About 2 years using the app
Edited September 29, 2022

I use this app to track my orders and it is amazing ! I love it !!such detail and the best part is its' FREE !! THANK U GUYS !!! ANNA U ROCK !!! <3

Rita's Unique Boutique
United States
About 2 years using the app
Synctrack replied February 5, 2022

Hi Rita's Unique Boutique

Thanks for leaving a great review. Glad to hear you've found our app easy and helpful to work with your business. That is our goal. If you need anything just reach out!

Kaylee - Omega Team

August 24, 2022

I've used Omega's multiple apps and multiple stores and it's been very helpful to my business! Finally, thanks Anna for your support and helping my business, thanks!

HUEPAR DE
United Kingdom
Almost 2 years using the app
Synctrack replied August 25, 2022

What a wonderful review! ✨ This made our day, and we are so grateful for Merchants like you! We are always here and happy to help in any way we can. Thanks so much for the positive feedback. 😊
Much appreciated,
Anna

December 26, 2021

The app is easy to setup, supports many different shipping services, and provides acustomizable order tracking page that is attractive and easy for customers to use.

TulipStuff
United States
Almost 2 years using the app
Synctrack replied December 26, 2021

Hello TulipStuff,

Thank you so much for giving us such wonderful words.
Our Team here is very delighted to see your comment, especially our tech. We always would like to provide you the best service that you deserve.

Please feel free to contact us if you need our assistance!
All the best,
Kaylee - Omega Team

June 17, 2021

Great app and the support is very efficient. I installed the app and had problems connecting my email for notification because provider wasn't listed and the support team explained exactly how to resolved the issue and now we are up and running thanks guys.

Maison Shurnel
Trinidad & Tobago
Almost 2 years using the app
June 28, 2021

Easy to use, enthusiastic support. Hope you can do more upsell or cross sell features in the track order page,

YeahhCustom
United States
Over 1 year using the app
Synctrack replied July 20, 2021

Hi YeahhCustom,

Thanks for taking the time to leave us feedback! We really appreciate it. We are glad that you are happy with our app and customer support. Please feel free to contact us again if you need more help.

All the best,
Omega Team

December 17, 2021

Exceptionally outstanding customer service. I believe this app will help our customers in tracking their orders and will build their trust in our brand. Good App, Great guys.

Mahi Hypermarket
Pakistan
Over 1 year using the app
Synctrack replied December 17, 2021

Hi Mahi Hypermarket

Thanks for leaving a great review. Glad to hear you've found our app easy and helpful to work with your business. That is our goal. If you need anything just reach out!

Kaylee - Omega Team