Synctrack Order Tracking
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Highlights
Meets Shopify's highest quality standards for speed, ease of use, and merchant value
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Use directly in Shopify admin
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Works with the latest themes
About this app
Launched
March 2, 2021
Languages
English, Chinese (Traditional), Chinese (Simplified), Vietnamese, Polish, Italian, French, Finnish, Spanish, and German
Categories
Customer order tracking , Order and shipping reportsWorks with
Zapier, Twilio, Avada, PageflyBranded order tracking page to track orders easily. Reduce WISMO tickets. Ask & display reviews.
Synctrack Order Tracking from Omega is your key to cost-effective post-purchase excellence. Synctrack accurately tracks orders (especially China couriers like Yanwen, Yunexpress), and manages multiple orders in one spot. Elevate your brand with a custom order tracking page and delivery estimated delivery date/ETA. Keep customers engaged with email & SMS updates, and boost sales through strategic marketing assets.
- Order tracking page with brand asset for consistent & professional feel.
- Track orders in real time to keep your customers informed.
- Estimated delivery dates (EDD), ETA to improve customer satisfaction
- Filter unwanted keywords on order tracking page
- Automate courier matching for seamless tracking experiences
Pricing
FREE
Free
- 35 shipments
- Drag & drop branded order tracking page
- Email notifications
- GG translation
- Live chat support
- 400+ courier integrations
BASIC
$9.99 / month
or $95.90/year and save 20%
SMS prices depends on country. Starts at 0.02$ for US
- All in Free
- 600 shipments
- SMS notifications
- Product upsell
- Order tracking Analytics
- Custom Status
- CSV export
- $1 bonus for SMS
PROFESSIONAL
$34.99 / month
or $335.90/year and save 20%
SMS prices depends on country. Starts at 0.02$ for US
- All in Basic
- 3000 shipments
- Filter, replace keyword
- Estimated Delivery Dates
- Courier mapping
- Custom carrier integration
- $2 for SMS
ENTERPRISE
$99.99 / month
or $959.99/year and save 20%
SMS prices depends on country. Starts at 0.02$ for US
- All in Professional
- 10000 shipments
- Custom tracking page domain
- Custom analytics
- Dedicated onboarding support
- $3 bonus for SMS
FREE
Free
- 35 shipments
- Drag & drop branded order tracking page
- Email notifications
- GG translation
- Live chat support
- 400+ courier integrations
BASIC
$9.99 / month
or $95.90/year and save 20%
SMS prices depends on country. Starts at 0.02$ for US
- All in Free
- 600 shipments
- SMS notifications
- Product upsell
- Order tracking Analytics
- Custom Status
- CSV export
- $1 bonus for SMS
PROFESSIONAL
$34.99 / month
or $335.90/year and save 20%
SMS prices depends on country. Starts at 0.02$ for US
- All in Basic
- 3000 shipments
- Filter, replace keyword
- Estimated Delivery Dates
- Courier mapping
- Custom carrier integration
- $2 for SMS
ENTERPRISE
$99.99 / month
or $959.99/year and save 20%
SMS prices depends on country. Starts at 0.02$ for US
- All in Professional
- 10000 shipments
- Custom tracking page domain
- Custom analytics
- Dedicated onboarding support
- $3 bonus for SMS
All charges are billed in USD. Recurring and usage-based charges are billed every 30 days. See all pricing options
188 reviews
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
Feedback submitted
Merchants highly recommend this app for its superior customer service and quick technical support. It offers seamless order tracking with real-time updates and compatibility with various couriers. The app is user-friendly, easily integrates with Shopify, and helps reduce disputes while boosting customer trust. It also allows customization and can sync past orders for up to 2 months. Merchants appreciate its cost-effectiveness and excellent customer UX/UI.
If you want to make you brand better. It is handy to have this app. You can track all the order that you send to your customers and see where there are. And the customer can do the same. This app can show your customer where there order is. so you don't have to answer all the of customer email about there is my order. Just install and let the app do the rest. It will give you a order tracking page for the customer so you can put it in the footer of your webshop. Amazing app and an amazing team to back it up. I recommend this app for everyone.
Thank you immensely for your glowing review of our Omega Order Tracking Upsell app! 🌟 We're thrilled to hear that it's been such a valuable tool for enhancing your brand and providing seamless order tracking for both you and your customers. 😊 It's fantastic to know that you appreciate the convenience it offers in reducing the need for manual email responses. Your recommendation means the world to us! If you ever need further assistance or have any questions, our amazing team is always here to support you. 🚀
Very helpful!
We're delighted to hear that you found our Omega Order Tracking Upsell app very helpful! 🌟 If you have any further questions or need assistance, feel free to reach out. We're here to ensure your success! 🚀
Excellent service from the personnel, helpful indeed
🌟 We're thrilled to hear that you received excellent service from our personnel! 💼 Helping our customers is what we strive for, and we're glad to know we hit the mark with you. If you ever need assistance again, don't hesitate to reach out. We're here to help! 😊👍 And remember, for even more convenience, be sure to check out our Omega Order Tracking Upsell app! 📦✨
Data access
This app needs access to the following data to work on your store.
Learn why in the developer's privacy policy.
View personal data
Customers, store owner
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Customers
Name, email address, phone number, physical address, geolocation, IP address, browser and operating system
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Store owner
Name, email address, phone number, physical address
View and edit store data
Products, orders, Online Store
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View products
Products or collections
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View orders
All order details for the last 60 days
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Edit your Online Store
Script tags in your Online Store or theme
About this app
Launched
March 2, 2021
Languages
English, Chinese (Traditional), Chinese (Simplified), Vietnamese, Polish, Italian, French, Finnish, Spanish, and German
Categories
Customer order tracking , Order and shipping reportsWorks with
Zapier, Twilio, Avada, PageflyBuilt by Synctrack
About Synctrack
5.0 average rating
6 years building apps for the Shopify App Store
18/11 Thai Ha, Ha Noi, 70000, VN
Support
Send a messagesupport@omegatheme.com
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