Reviews (5,989)

Overall rating
4.7
Counts per rating level
  • 90% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 4% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its robust free plan, ideal for new businesses, and its easy-to-use interface that simplifies email campaign management. Key features include email automation, customizable templates, and seamless integration with Shopify. Additionally, the app provides valuable educational resources and responsive customer support, which is frequently highlighted for its effectiveness and follow-up. Merchants credit the app with boosting customer engagement and increasing revenue.

May 25, 2018

So much better than any other email campaign program out there! We absolutely love it!

Boutiquenoir
United States
Over 2 years using the app
April 8, 2018

Great marketing tool, cool features are included in a user-friendly manner

Lafemmera
United States
Over 2 years using the app
April 14, 2022

Thank you for the help Diego; prompt answers when requested and resourceful knowledge. Really helped me to make the whole process easy and clear to understand.

Dana Classic Fragrances
United States
Over 2 years using the app
August 17, 2022

Omnisend has absolutely the best customer service with quick responses and remedies. Bassma demonstrated so much patience with me in trying to set up my newsletter pop ups. I especially love how they recently upgraded their email templates! Easy to use and great designs.

Organic⁷
United States
Over 2 years using the app
March 2, 2018

We appreciate how easy it is to get our email service up running on our store. As a small business starting up being able to set up on a FREE service and upgrade when we have viable sales and customers to premium shows Omnisend is a first choice for those looking for a fair and honest company, as well as providing a top notch email service.

Asiancoastline
Canada
Over 2 years using the app
May 17, 2019

This is a great app! Super easy to use and just sent my first campaign with it... we'll see how it goes. Would definitely recommend!

Esoteric Aroma
United States
Over 2 years using the app
Edited June 15, 2023

everything runs smoothly. perfect and super fast customer service too. I would 1000% recommend this email app. deniz was incredibly helpful!!!!!!!

Mama Luna
Netherlands
Over 2 years using the app
January 11, 2022

The customer service is why I’m signing up. Josh made it simple and easy for me to understand and now I am on my way to automated marketing through email and SMS. I look forward to seeing the results and ROI.

The Tie Dye Company
United States
Over 2 years using the app
May 12, 2017

Remarkably easy to use, as well as customize. Great alternative to MailChimp who give no support to free users. In fact I think Soundest is better than MailChimp with it's easier to use interface.

Gorilla Wear Sa
South Africa
Over 2 years using the app
March 26, 2019

I just signed up with Omnisend after deciding to cancel Mailchimp due to the changes with Shopify. Omnisend is very user friendly and I found it easier to use and more dynamic than MailChimp. I am very happy with the switch.

The Fabric Fairy
United States
Over 2 years using the app