Reviews (5,989)

Overall rating
4.7
Counts per rating level
  • 90% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 4% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its robust free plan, ideal for new businesses, and its easy-to-use interface that simplifies email campaign management. Key features include email automation, customizable templates, and seamless integration with Shopify. Additionally, the app provides valuable educational resources and responsive customer support, which is frequently highlighted for its effectiveness and follow-up. Merchants credit the app with boosting customer engagement and increasing revenue.

May 25, 2019

Seamless integration with Shopify. So far have had a great experience. The platform seemed easier to use than MailChimp and I think they e-mails looked better overall.

Collectiv Co.
United States
Over 2 years using the app
March 1, 2021

Soooo much better than Mailchimp! I love their metrics and real-time updates of whose watching your store. Great product.

CASS Fitness
United States
Over 2 years using the app
June 7, 2022

Loved the quick response from Baarath. He didn't know the answer to our situation but made sure to escalate to a team member who did. He kept in touch until the issue was resolved. 100% Recommend. Thank you both Yuliia & Baarath!

Porto Blanco
United States
Over 2 years using the app
September 9, 2022

Super! Love to use this app and the customer service is the best of the best! There's no problem that they cant solve and fast!

Woobs
Finland
Over 2 years using the app
September 4, 2020

Pretty impressed by the service. I tried a couple of other services but I found their UI and capabilities to be the best of the ones I tried.

I had an issue with building an email campaign. Support was really quick to get back to me and was very helpful.

Doortender
Canada
Over 2 years using the app
June 22, 2022

I really enjoy this app, it is easy to use and the support team are great. They have recently updated the email builder as well, and this is great. Lots of options to make really nice emails. Live View is great too!! Highly recommend.

healthy.co.nz
New Zealand
Over 2 years using the app
March 4, 2022

Omnisend is a very good plug-in, there are many very useful functions to ensure that our email marketing more smoothly, thanks to Omnisend, wish you all the best, do better and better

PrettyTina
China
Over 2 years using the app
April 19, 2023

Great support ! I got my answer very quickly in about 1 or 2 minuntes ! Thank you Matija for your precious help !

Petite and So What
France
Over 2 years using the app
November 1, 2015

It's a such a great free app
but the upgrade price is quite expensive, I am really intrested in but I am stop for the price
also it used to has summarized out the vip customers for sending options, now it's gone, i am lost, i wish you can bring back to free version

Spreepicky
Hong Kong SAR
Over 2 years using the app
February 13, 2019

I find this a really helpful app, easy to use, very personalised. I'd highly recommend this to new shopify owners

Army Surplus Warehouse
Ireland
Over 2 years using the app