Reviews (5,989)

Overall rating
4.7
Counts per rating level
  • 90% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 4% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its robust free plan, ideal for new businesses, and its easy-to-use interface that simplifies email campaign management. Key features include email automation, customizable templates, and seamless integration with Shopify. Additionally, the app provides valuable educational resources and responsive customer support, which is frequently highlighted for its effectiveness and follow-up. Merchants credit the app with boosting customer engagement and increasing revenue.

January 14, 2016

I am just getting started with Soundest, but so far it is sooooo easy compared to other newsletter formats. I have used the live chat support once, and they were very helpful.

Natural Top 40
United States
Over 2 years using the app
September 5, 2018

Very intuitive and complete app for managing all about emails on your website. I tried 6 apps in search for the best and finally, I found it! Omnisend is beautiful, very effective and easiest to use email marketing tool I know.

Top Travel Shop
Serbia
Over 2 years using the app
November 12, 2019

Loving using the omnisend app, really easy to use, integrates with shopify. Really love the gift box option and scratch cards

Always Knitting and Sewing
United Kingdom
Over 2 years using the app
March 16, 2022

Best app to work with !!Easy to understand if you spend some time watching the videos !!!. Very patient & helpful customer service, thank you Bassma!!!!!!!!!!!!!!

ekellys
Greece
Over 2 years using the app
February 21, 2023

The omnisend team is really quick and friendly in helping resolve any issues you might have.
Olesia was a great help.

Rock on & Namasté
Germany
Over 2 years using the app
May 18, 2016

Quick, effective and easy to use. Awesome application. Only suggestion would be to be able to standardise spacing to improve the visual aspect of the presentations to the clients. None the less! AWESOME

Soularray
South Africa
Over 2 years using the app
May 25, 2023

Omnisend is great, it does everything we need and more, plus the support has always been top notch- can jump on online chat and get help with anything right away.

The Saltiest Dog
Australia
Over 2 years using the app
November 30, 2022

I've been using this Omnisend tool for a year, and the new builder is too easy to use ready-made templates are excellent, and the most fantastic Customer Support team is just mind-blowing. Whenever I get stuck, I just hit my problem in their inbox, and they do their best to resolve it. You guys are doing a great job, including Kristina, Nikola, Olesia, Yuliia, Salma, Deniz, Stefan, Sanya and others. I highly appreciate your hard work. May God bless all of you.

Luxor PK
Pakistan
Over 2 years using the app
February 27, 2023

Andres was most helpful in triaging and issue I had. It was a simple task and he educated me while not making me feel embarrassed by what I overlooked.

Fly's Nest Vintage
United States
Over 2 years using the app
November 17, 2022

Omnisend is just an excellent marketing app; if you are stuck and need help fixing problems, the Omnisend support team is always available. Whenever I got stuck, I chatted online and got the solution every time. I highly recommend it because it's so easy to use and, most importantly, its team is impressive, as I know Deniz, Nikola, Olesia and Yuliia. I really appreciate your work. You all guys are doing a fantastic job...

ImperialHomes.pk
Pakistan
Over 2 years using the app