Reviews (5,943)

Overall rating
4.7
Counts per rating level
  • 90% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its robust free plan, ideal for new businesses looking to increase engagement and revenue through features like email automation and customizable templates. It's user-friendly, suitable for both beginners and experienced merchants, and integrates smoothly with Shopify. Effective email list management and integration with review apps are particularly valued. Customer support is quick and helpful, with staff members like Baarath, Kayque, and Dilara receiving praise for their exceptional service.

November 17, 2022

Omnisend is just an excellent marketing app; if you are stuck and need help fixing problems, the Omnisend support team is always available. Whenever I got stuck, I chatted online and got the solution every time. I highly recommend it because it's so easy to use and, most importantly, its team is impressive, as I know Deniz, Nikola, Olesia and Yuliia. I really appreciate your work. You all guys are doing a fantastic job...

ImperialHomes.pk
Pakistan
Over 2 years using the app
October 31, 2017

Easy, fast , best way to send emails to my customers. Thank you !

Cashbox Electronics
Romania
Over 2 years using the app
November 6, 2014

Brilliant! simply put this should be a paid for app.

whtshirtmakers.com
United Kingdom
Over 2 years using the app
April 19, 2019

Just migrated from Mailchimp, so far I'm loving it. In fact, I can now stop using other apps for creating forms and such. It's very user friendly, so I recommend it 100%

Crisobela
Colombia
Over 2 years using the app
January 4, 2018

I don't know how many apps I've tried and uninstalled since finding this one. But, I LOVE this app! It has helped my campaigning so much more than Mailchimp. I love that this app is an all in one app with added features for pop ups and other marketing. I highly recommend. I am still currently on my trial before upgrading to premium. It's well worth it!

Monsta Supps
Australia
Over 2 years using the app
January 27, 2023

I had an issue with a pop-up and I got a response by the customer service a few minutes later. I was helped by Matija and we sorted it out very quickly. Thank you

WeirdBrain Creation
France
Over 2 years using the app
April 29, 2020

Better and clearer than Mailchimp. I think it is cheaper as well. I find myself able to create quicker emails, and it allows for automation. I can auto-tag people who sign up through a specific sign up form, which is GREAT. Downside... I cannot seem to be able to create a thin and trim email capture that could blend in with a page. All capture forms are big, or landing pages. We're working with it though.

by Laura Woj
United States
Over 2 years using the app
March 4, 2022

I just switched over to this app and so far, I am so very pleased. First, it is super easy to use. I set up several automations very easily and just completed my first campaign. I am also impressed with the dashboard that tells me who has visited and where they landed. I am looking forward to exploring Omnisend more and jut know it will increase my revenue.

April B Jewelry
United States
Over 2 years using the app
August 15, 2023

Customer support is awesome, always on hand and responsive. Luiz and the team are top stuff. Really help me navigating using the tool Highly recommend!

Nanas Manners
United Kingdom
Over 2 years using the app
November 28, 2017

Awesome app! great support! effortless email marketing and workflows!

Flowersbypouparinahialeah Com
United States
Over 2 years using the app