Reviews (5,988)

Overall rating
4.7
Counts per rating level
  • 90% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 4% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this tool for its cost-effectiveness and comprehensive features, ideal for e-commerce. It offers a free plan suitable for startups, customizable templates, and user segmentation. The intuitive interface and drag-and-drop builder make it easy for beginners, while responsive customer support and extensive educational resources further enhance its value. Merchants find it effective for integrating email and SMS marketing into their strategies.

November 20, 2018

Great app -really easy to use and set up. Lots of functionality that gives you heaps of useful data!

Enterprising Man
Australia
Over 2 years using the app
Edited May 7, 2016

So far i am very impressed with this product. Its easy to use and they have good customer service. www.getsassy.co.za

Smokeychic
South Africa
Over 2 years using the app
April 18, 2023

Omnisend is great service and Deniz from the support team is very kind and helpful. Really happy to use this service.

Halıcızade Halı Kilim
Türkiye
Over 2 years using the app
December 13, 2023

Love how simple this app is to use. Great support from Kayque! I had a question and he was able to refer me to the right article to follow to set up a feature!

Allyzure
Canada
Over 2 years using the app
August 21, 2020

LOADS BETTER THAN MAIL CHIMP, WITH GOOD LAYOUT AND CUSTOMER ENGAGEMENT, THE FORMS ARE EASY TO USE TO

cbdwellnesscentre.co.uk
United Kingdom
Over 2 years using the app
August 20, 2017

I have been using eCommerce Email Marketing by Soundest for about an hour, and I could not be more satisfied. The developer of this app is a smart person and clearly paid close attention to every detail.

Thank you and we are LOVING this app!

Paint Tastic By Ellie
Canada
Over 2 years using the app
January 20, 2023

The business I work for currently uses Omnisend and these folks are AMAZING! Can't express how thankful for the resources and the quality support we continue to receive. I recently had the pleasure of being assisted by SALMA, who was able to quickly and efficiently troubleshoot some minor issues I was coming across when creating automated emails & forms. My questions were kind of not the greatest because I honestly didn't know how to explain my problems at first BUT she was very kind and patient. I look forward to working with these folks if they are in any way providing me with the service Salma had! :)

Kahuku Farms
United States
Over 2 years using the app
March 10, 2023

The best app that we have on our store. I"m so glad that I switched our email provider to omnisend. Being a small business owner is already stressful enough with trying to learn how to use the many different apps on shopify. Anytime I have a technical problem or can't figure something out they respond fast and always help me come up with solution. I appreciate the templates they offer as all I have to do is plug in my info. It literally takes me less than 15 minutes to send an email campaign. We're looking forward to a long term use with this email service provider as we grow our email list.

AMBISHES DIVA
United States
Over 2 years using the app
May 16, 2018

Just sent my first email marketing campaign. Was pleased with how easy and clean the tool was. Hopefully it continues to work well even after the free trial expires.

Lamasini
United States
Over 2 years using the app
June 19, 2016

we like the app very much ..vic from mildredandiolasboutique.com

Mildred And Iolas Boutique
United States
Over 2 years using the app