Reviews (5,989)

Overall rating
4.7
Counts per rating level
  • 90% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 4% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its robust free plan, ideal for new businesses, and its easy-to-use interface that simplifies email campaign management. Key features include email automation, customizable templates, and seamless integration with Shopify. Additionally, the app provides valuable educational resources and responsive customer support, which is frequently highlighted for its effectiveness and follow-up. Merchants credit the app with boosting customer engagement and increasing revenue.

June 29, 2019

Had some issues with creating duplicate accounts when trying to connect to shopify, but it was totally my fault. I chatted with them and they were super responsive and solved my problem quickly. Their user interface is really easy and newsletters and emails can be created quickly. I would definitely suggest using this app.

Lillou Handmade
United States
Over 2 years using the app
April 9, 2019

Great App. Simple to use. No weird hidden fees or nickel and dining. I would highly recommend it to anyone!

Passage Goods
United States
Over 2 years using the app
June 7, 2023

Very responsive and good support, Baarath help me solve my issue with an automation email really fast. I really appreciate that because im supper busy during the day and I do not want to wasting time sitting at the computer all day.

CinnLilly Cosmetics
United States
Over 2 years using the app
January 28, 2016

Love it! This app has been developed so nicely. I don't think it could get any better and yet it does. It does everything I need or want it to do. It's very professional and easy to use. I give it 5 stars and a whole lot more. You guys are the best!

No Kidding Soaps
United States
Over 2 years using the app
January 20, 2022

I'm yet to use Omnisend, however I have been really impressed with the customer service and onboarding process so far. Marty and Katrina have been excellent in supporting our transition from Mailchimp and I look forward to working with Omnisend going forward.

TheBrandedgiftco
United Kingdom
Over 2 years using the app
May 16, 2018

You need to get most convenient and free

Saint Nicholas
United States
Over 2 years using the app
May 31, 2021

I like it, easy to operate. And helps to expand business for beginners like me, can save so much time and energy. Thanks a lot.

Ideal Elctronic Co.,Limited
China
Over 2 years using the app
October 25, 2022

Thank you Sanya. You went the extra mile and helping me understand the form I was trying to use. Excellent customer service. Fast and accurate.

The Crystal Point
New Zealand
Over 2 years using the app
April 10, 2023

Great app. We use it for all our newsletter campaigns. The Customers support is very helpfull and available 24/7

Backyardarchive
Austria
Over 2 years using the app
Edited February 17, 2019

Very efficient app for email marketing.It helped me a lot to connect better with new customers and gave a quick response from the support team. I hope there are more features for this app. There is here a lot of potential for better sales.

Trendy Nice
Germany
Over 2 years using the app