Reviews (5,988)

Overall rating
4.7
Counts per rating level
  • 90% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 4% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its robust free plan, ideal for new businesses, and its easy-to-use interface that simplifies email campaign management. Key features include email automation, customizable templates, and seamless integration with Shopify. Additionally, the app provides valuable educational resources and responsive customer support, which is frequently highlighted for its effectiveness and follow-up. Merchants credit the app with boosting customer engagement and increasing revenue.

April 22, 2014

Talk about good customers services, Soundest for sure has it! I ran into some issues with the app but they helped me every step of the way with quick responds. Now it is working well. If you are all about saving time but refuse to give up styles of your email. This app will be a good choice.

Sarah Blue
Canada
Over 2 years using the app
January 9, 2020

Great email marketing tool! Their customer service is quick and very helpful!
Glad I found them!

Boutique JAAM
United States
Over 2 years using the app
December 2, 2022

We've been using Omnisend for email campaigns and automated email for over 2 years. It's easy to use, segments work great and the customer support from Olesia and the whole team is outstanding. I would (and do) recommend Onmisend.

Peaceful Hooligan
United Kingdom
Over 2 years using the app
July 4, 2018

Great app. Provides so much visitor information. Automates many activities. Would highly recommend.

Magic Valley Trading
United States
Over 2 years using the app
Edited April 1, 2019

best email marketing app on shopify, has the automated campaign to easily thank your subscribers for signing up.

FELICITY THE LABEL
United States
Over 2 years using the app
March 29, 2017

The app is really easy to use!

Maad Muscle
United States
Over 2 years using the app
April 27, 2023

Great support today from Deniz.
He explained how to sunset contacts who do not open mails or make sales. I will be doing this next. Thanks a lot.

rotweiss
Germany
Over 2 years using the app
June 29, 2020

fairly straightforward and easy to use, bonus it automatically downgrades your package incase you dont need the bigger pack!

HappyHairSupply
Canada
Over 2 years using the app
May 16, 2023

Been using the app for more than 2 years, turned out great for almost anything they propose. I wasn't able to do anything i wanted of course but that is also fine, every development needs time.
Today, I was able to reach very thorough information about a very specific detail thanks to Joy. It was at the same tame very pleasant talking to him/her.
Recommended.

Birdiejay
Türkiye
Over 2 years using the app
January 4, 2019

This app has helped me create a newsletter to send to my subscribers. I had to create a promotional newsletter and Omnisend made it quick and easy. I have not yet discovered everything they have to offer, but from what I have seen so far makes me excited to continue to use Omnisend to help promote my business. Thank you Omnisend!

Nettie & Norie's Boutique
United States
Over 2 years using the app