Reviews (5,988)

Overall rating
4.7
Counts per rating level
  • 90% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 4% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its robust free plan, ideal for new businesses, and its easy-to-use interface that simplifies email campaign management. Key features include email automation, customizable templates, and seamless integration with Shopify. Additionally, the app provides valuable educational resources and responsive customer support, which is frequently highlighted for its effectiveness and follow-up. Merchants credit the app with boosting customer engagement and increasing revenue.

May 6, 2022

Good product, even better customer service. Syncing customer lists to PPC providers is amazing functionality also

ROYCE' India
India
Over 2 years using the app
March 16, 2022

We've been using Omnisend for 2 years now.
They are very responsive and the platform is great. Integrates very well with Shopify too.
I recommend!

Adriana Chede Jewellery
United Kingdom
Over 2 years using the app
November 28, 2022

The Omnisend customer service is so good!! Stefan and Sanya were so quick to respond, effective at solving my problem and kind throughout. Thanks!!

The Pinole Project
United States
Over 2 years using the app
May 13, 2022

This app is definitely the best on the market, not only does it have superior options and better pricing, the customer support is beyond great. I've had the pleasure of speaking to Daryna, and she was extremely helpful and pleasant. Solved my issue and even offered additional support. Would definitely recommend.

THE KEMIST
United Kingdom
Over 2 years using the app
August 25, 2022

Great serivce at any hours, Olesia was so helpful and quick, communicating effortlessly, and more guide should be better.

SweetNight
United States
Over 2 years using the app
May 16, 2022

This email marketing app is very user friendly and if you have any questions, their customer service is excellent! Setting up campaigns and enabling the automation is incredibly simple and fast. This is such a nice change after trying out several different apps!

Tailor and Create
United States
Over 2 years using the app
February 9, 2018

it's great. My questions were answered quickly. I only can recommend it!!

The Chilli Shop Kuranda
Australia
Over 2 years using the app
July 23, 2016

Only used it once but it was flawless and excellent for those of use with little to no programming and html experience! A+

K M Custom Paracord
United States
Over 2 years using the app
November 25, 2022

Great app and has the best customer support. From setting up the app to solving any issues, Salma is super quick and helpful. Highly recommended to grow your online business.

Zuboot
United States
Over 2 years using the app
January 20, 2020

Best E-Mail-Marketing App. Easy to use and good report tool. You see every data tracked and can optimize your Camapigns.

Pet Passion
Hong Kong SAR
Over 2 years using the app