Reviews (5,943)

Overall rating
4.7
Counts per rating level
  • 90% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its robust free plan, ideal for new businesses looking to increase engagement and revenue through features like email automation and customizable templates. It's user-friendly, suitable for both beginners and experienced merchants, and integrates smoothly with Shopify. Effective email list management and integration with review apps are particularly valued. Customer support is quick and helpful, with staff members like Baarath, Kayque, and Dilara receiving praise for their exceptional service.

January 19, 2023

Great tool and great customer service. Solves a lot of email marketing issues. I recommend 150%. Better than Klaviyo and MailChimp

TURTLE BAY APPAREL
United States
Over 2 years using the app
June 17, 2018

Excellent maarketing platform. Easy to use and set up! nice features

Charmanic
United Kingdom
Over 2 years using the app
July 5, 2019

Im currently using the FREE version for now while I learn the ropes of the app and what it has to offer. Sent my first email campaign and not to overly complicated to use at first attempt. Im sure it has many more features and configurations I need to learn how to get the full potential out of it. So far so good!

CEO Naturals
United States
Over 2 years using the app
November 20, 2019

I used it for an email campaign. Very user-friendly. I got responses immediately. People are already asking questions.

Fitness Trendz USA
United States
Over 2 years using the app
Edited May 6, 2019

I've just made a switch to Omnisend for better integration. I love it so much! Very user friendly & allows me to create beautiful emails for my customers :) Thank you!

AURABOTTLE.CO
Australia
Over 2 years using the app
February 2, 2017

Simply the easiest and best to work with.

Kendras Boutique1
United States
Over 2 years using the app
January 1, 2019

good app have use before..........................................................................................................................................

Army 1157 Kits Ltd Veterans Owned Business
United Kingdom
Over 2 years using the app
August 30, 2018

user friendly, responsive, and definitively effective. Support is exceptional

Mobile Shop Us
United States
Over 2 years using the app
January 13, 2020

Amazing app for any Shopify store easy to use templates and navigating through the tabs. Getting ready to start my first campaign looking forward to it.

Twins Fashion International
United States
Over 2 years using the app
February 8, 2022

I've been using this app for about 2 years now. I chose it because it was a more cost-effective option than Klayvio and because it integrates so well with Shopify. It makes it easy for me to maintain a consistent email marketing program, and deliverability has been excellent. Recently, I reached out to customer service to help me create a sunset sequence to clean my list of unengaged followers. It's unfortunate that a sunset workflow isn't already built in to the app, and I'll be honest - my first few attempts to get help from customer service were not great. But I persisted in asking questions and finally an agent named Kristina reached out to me and not only helped outline the workflow for me to copy, but created a Loom video to show me exactly how to do it. Now that's the meaning of customer service.

Cat in the Box LLC
United States
Over 2 years using the app