Reviews (5,943)

Overall rating
4.7
Counts per rating level
  • 90% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its robust free plan, ideal for new businesses looking to increase engagement and revenue through features like email automation and customizable templates. It's user-friendly, suitable for both beginners and experienced merchants, and integrates smoothly with Shopify. Effective email list management and integration with review apps are particularly valued. Customer support is quick and helpful, with staff members like Baarath, Kayque, and Dilara receiving praise for their exceptional service.

December 18, 2019

Just started using the app and I have to say it's sleek and simple. Definitely an improvement over MailChimp which I was using before. I appreciate the free option and there are a few things I have to iron out, but so far it's a fantastic free email marketing tool.

Valka Yoga
New Zealand
About 2 years using the app
January 30, 2020

This app has some great features & is easy to navigate.
I've used to it help launch my welcome emails, and I've had no issues with it at all.

Sunlit Folk
Australia
About 2 years using the app
June 4, 2017

Have just started using Soundest and so far I love it. Very user friendly and easily customised with some great features!

Kk Inspirations
Australia
About 2 years using the app
January 20, 2022

The Omnisend app is very useful and easy to use. Their support team are also very helpful and around to help

Peak House Aromas®
United Kingdom
About 2 years using the app
August 25, 2022

Needed to remove a load of spammy emails from my lists, Kamilia was very responsive and quick, problem solved

Fresh Coffee
United Kingdom
About 2 years using the app
November 10, 2022

Kristina helped me to navigate the Omnisend website and enabled me to set up some custom preferences for my email list.

The Curious Pancake
United Kingdom
About 2 years using the app
May 28, 2023

Every member of the team who helped me with my issue was friendly, knowledgeable, prompt, and very easy to work with

8LABS CBD
United States
About 2 years using the app
September 20, 2018

I just used this app for my first email newsletter and it was super simple. To get the full app it does cost but unlike many apps it is very minimal cost. Would definitely recommend.

EverAfterAcres
Canada
About 2 years using the app
November 3, 2022

Really great features and helpful support that is only a few clicks away. Having reached out for assistance a few times Luiz and Yulia were both very helpful in understanding specific questions/ issues faced

Ocushield
United Kingdom
About 2 years using the app
April 4, 2016

Awesome product. Awesome, instant customer service! nothing like it! Dream come true!!! Give it a try. You won't be disappointed!!!

Jam City Music
United States
About 2 years using the app