Reviews (5,990)

Overall rating
4.7
Counts per rating level
  • 90% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 4% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its robust free plan, ideal for new businesses, and its easy-to-use interface that simplifies email campaign management. Key features include email automation, customizable templates, and seamless integration with Shopify. Additionally, the app provides valuable educational resources and responsive customer support, which is frequently highlighted for its effectiveness and follow-up. Merchants credit the app with boosting customer engagement and increasing revenue.

August 25, 2022

Needed to remove a load of spammy emails from my lists, Kamilia was very responsive and quick, problem solved

Fresh Coffee
United Kingdom
About 2 years using the app
November 10, 2022

Kristina helped me to navigate the Omnisend website and enabled me to set up some custom preferences for my email list.

The Curious Pancake
United Kingdom
About 2 years using the app
May 28, 2023

Every member of the team who helped me with my issue was friendly, knowledgeable, prompt, and very easy to work with

8LABS CBD
United States
About 2 years using the app
November 23, 2023

Very easy to use and I am not the most tech savvy person. I only had one issue and Kayque from the team helped me to resolve the problem. Great customer service and an excellent tool for my business and engaging with interested website visitors.

T.P. Services
United States
About 2 years using the app
November 3, 2022

Really great features and helpful support that is only a few clicks away. Having reached out for assistance a few times Luiz and Yulia were both very helpful in understanding specific questions/ issues faced

Ocushield
United Kingdom
About 2 years using the app
September 20, 2018

I just used this app for my first email newsletter and it was super simple. To get the full app it does cost but unlike many apps it is very minimal cost. Would definitely recommend.

EverAfterAcres
Canada
About 2 years using the app
April 4, 2016

Awesome product. Awesome, instant customer service! nothing like it! Dream come true!!! Give it a try. You won't be disappointed!!!

Jam City Music
United States
About 2 years using the app
October 20, 2018

Great APP. Template choices are many and are modern, clean and very easy to navigate. Can customize templates as well with no coding knowledge needed.

jane bakes inc
United States
About 2 years using the app
Edited August 12, 2016

We use Soundest on 4 Shops we own.
THIS IS THE BEST EMAIL MARKETING SERVICE!

increase our sale by 11%.

highly recommended
fast support, fast response, friendly control panel, good prices.

thank you!

Gadis
United Kingdom
About 2 years using the app
February 17, 2019

Just pure awesome and helpful.............................................................................

ROYALGHETTO
United Kingdom
About 2 years using the app