Reviews (5,990)

Overall rating
4.7
Counts per rating level
  • 90% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 4% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its robust free plan, ideal for new businesses, and its easy-to-use interface that simplifies email campaign management. Key features include email automation, customizable templates, and seamless integration with Shopify. Additionally, the app provides valuable educational resources and responsive customer support, which is frequently highlighted for its effectiveness and follow-up. Merchants credit the app with boosting customer engagement and increasing revenue.

Edited March 17, 2016

THIS PROGRAM IS AMAZING! - I have just sent the most professional email to my customers that I've ever been able to produce. Can't wait to see the reaction of my clients!

I expect the sales to start pouring in, my only concern is that I'll whisk through my email quota, but then the sales will be so great, I'll easily be able to up my email amount with a very high ROI.

www.nztools.co.nz

Nz Tools
New Zealand
About 2 years using the app
March 23, 2022

We made the switch to Omnisend for its transparent pricing, ease of use, and Shopify integration. Omnisend's team is top notch - Danielle checks in with my satisfaction often, answers all questions, and gives meaningful suggestions. Their team is constantly innovating and adding more features to support our growth.

Hidrate Inc
United States
About 2 years using the app
May 5, 2023

Omnisend has been one of our best partners with Monika as a really helpful and supportive account manager. Very flexible pricing plans and the recent automations have really helped us a lot.
Versus competitors this is the cheapest if you want to send unlimited emails.

Bagallery
Pakistan
About 2 years using the app
March 18, 2018

Great app made it very easy to use for email marketing.

Green Beanz
Australia
About 2 years using the app
May 30, 2023

Olesia was most helpful. Excellent and knowledgeable tech support. Quick to respond, and resolved multiple issues I was encountering. Thank you!

Sweet Earth
United States
About 2 years using the app
October 20, 2021

I have been very happy with Omnisend for my merchant newsletters. The customer service is great. I recently had questions and they were prompt, courteous, and quick to get me answers.

New York Times Bestseller Dianna Love Books
United States
About 2 years using the app
May 6, 2023

I contacted the support : Agustin and Deniz were a ten out to ten !
I also like to use Omnisend, a lot of features are pretty useful and interesting.
I would have had the ability to create a survey without asking the emails of my users. If you want to add new templates

De Maarse Paris
France
About 2 years using the app
May 28, 2014

This is great app and highly recommend. Looking forward to the rollout of more color templates.

Zasttra.com
South Africa
About 2 years using the app
July 13, 2018

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Vscov
Hong Kong SAR
About 2 years using the app
August 16, 2022

We had an issue with our emails being reported as spam. Daryna was very helpful and friendly. Great customer service!

Spa Technologies
United States
About 2 years using the app