Reviews (5,988)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this tool for its cost-effectiveness and comprehensive features, ideal for e-commerce. It offers a free plan suitable for startups, customizable templates, and user segmentation. The intuitive interface and drag-and-drop builder make it easy for beginners, while responsive customer support and extensive educational resources further enhance its value. Merchants find it effective for integrating email and SMS marketing into their strategies.
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So far, excellent. I'm not particularly techie, especially when it comes to email campaigns but I am managing to get set up. The platform is full of useful features and the customer service is second to none. Shout out to Agustin, who willingly helped me through an issue that had most likely been caused by me in the first place. Looking forward to getting more granular with a personalised approach which Ominsend is clearly capable of. Thank you, Agustin and the team.
March 23: Additional shout out to Matija who was super quick on a technical query which was handled swiftly and thoroughly. Importantly the instructions given were easy for me to understand too - after spending so much time researching various campaign platforms - now I am thinking, why would you not choose Omnisend
As of 2025, I am still an advocate of Omnisends intuitive platform with fantastic customer service - thank you Omnisend
Wow — this is the kind of feedback that makes our day! 🎉 We love hearing that Omnisend is making email marketing feel manageable (even for the ‘not particularly techie’ among us 😉). And your 2025 update? That’s the cherry on top! 🍒 Thanks for being an advocate for Omnisend — we’re excited to keep supporting your success!
This app is suuuuper easy to use! It is so much better than the default notifications that come with the site automatically. I am very pleased with the results Im getting, the integrations are easy, and the support is great. Someone is always available!
So easy to use! There are some limitations but you can work around most. Great program for non-coders and coders alike.
FAST, EASY, RESPONSIVE & SIMPLE
Very good app and helpful customer service from Olesia when I needed some help with disabling another synced account.
After struggling with Mailchimp for years, this app is a breath of fresh air. And the support is amazing!
I use Omnisend a lot for our marketing. The functionality allows us to be innovative with our customers; existing and new.
Sometimes, we run into difficulties integrating promotions. The support from Omnisend is by far the best on Shopify. They are quicker than any other app (including Shopify), they are accurate and they don't give up until you are happy. We would find it very difficult to operate without them. Thank you.
I Often used Omnised for our website to send emails to our customers . The Work Flow of the email is really impressive. Really Like the App. Great Support Team. Love to work with the Omnisend...
Top support! super quick and efficient. Olesia has been of tremendous help in solving a critical issue we were having with email verification.
We had a problem with some emails and credit, but with the helpful staff and support 24/7 they helped us and fixed the issue within 48h! Thanks to Matija for helping us and getting all our questions answered. Keep the good work and a good customer service.