Reviews (5,990)

Overall rating
4.7
Counts per rating level
  • 90% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 4% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its robust free plan, ideal for new businesses, and its easy-to-use interface that simplifies email campaign management. Key features include email automation, customizable templates, and seamless integration with Shopify. Additionally, the app provides valuable educational resources and responsive customer support, which is frequently highlighted for its effectiveness and follow-up. Merchants credit the app with boosting customer engagement and increasing revenue.

October 14, 2022

Great app and great support (especially @Yulia).
Would like to see more designs and graphics content though.

Zero Waste Co
Australia
About 2 years using the app
April 1, 2021

SO thankful for Omnisend. I'm new to email marketing, but their platform is very easy to use and quick to learn. The features give you great control over visuals and content, which helps us keep everything visually aligned with the brand's Shopify store with very little effort.

VIVIQ Skin Health
United States
About 2 years using the app
June 6, 2022

Have been using Omnisend as our email marketing platform for about a year...switched from MailChimp. Omnisend's software has been easy to use and their Customer service is excellent! They are pretty quick answering any questions we've has so far. So far, so good!

The Jerky Hut online
United States
About 2 years using the app
January 25, 2018

Amazing app! Almost an all in one solution to email marketing and capture.

Cbdovernight
United States
About 2 years using the app
October 25, 2014

Very easy to use app! I can create great emails for my subscribers in a very short time and I love that I can track it's progress by seeing how many people have opened it! Recommended.

ImagiDo!
United Kingdom
About 2 years using the app
Edited June 27, 2020

This app makes me happy! So easy to set up and very nice features that make if possible for your email marketing to live on its on to an extent. Nice welcome emails with personal discount codes etc. Love it!

Ofinie
Netherlands
About 2 years using the app
April 2, 2022

Today I came with a lot of questions:) but Yuliia was very friendly and had a great knowledge so really earned the five stars

Lifters Wear
Germany
About 2 years using the app
July 9, 2022

Great app. Very helpful and supportive for any question and need. Really recommend !! Nikola Champion !!

Eladan collection
Israel
About 2 years using the app
Edited November 26, 2018

This was my first time sending marketing to our existing subscribed customers. I was able to create a Cyber Monday promotion and use Omnisend to send the marketing materials to our customers. Because it is linked to my Shopify information, it was quite seamless. Very happy with my experience so far.

Maverick Motorsports
United States
About 2 years using the app
April 1, 2022

Daryna from customer service showed me excellent service. So far, I have only had good experiences with Omnisend customer service.

Njordec
Denmark
About 2 years using the app