Reviews (5,990)

Overall rating
4.7
Counts per rating level
  • 90% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 4% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its robust free plan, ideal for new businesses, and its easy-to-use interface that simplifies email campaign management. Key features include email automation, customizable templates, and seamless integration with Shopify. Additionally, the app provides valuable educational resources and responsive customer support, which is frequently highlighted for its effectiveness and follow-up. Merchants credit the app with boosting customer engagement and increasing revenue.

February 28, 2023

Great support team, and great product with this new version. Nikola helped me quickly and effectively. Thanks!!

Minga EU
Portugal
About 2 years using the app
September 29, 2016

So far so good! Creating the emails is fun and easy, recently started to convert and seeing roi results and just sent my first Scratch card!! Love love Soundest! Genius app!

Nina B Roze
United States
About 2 years using the app
April 12, 2022

Kristina was awesome, patient, helpful and always in a good mood to set up my automated campaigns ;)

JOLT™ FR
Andorra
About 2 years using the app
May 17, 2019

Made the move from Mailchimp to Omnisend....should have done it ages ago - Omnisend is a much better app with way better customer service.

GIBSON GIRL
United Kingdom
About 2 years using the app
January 22, 2020

Great app, very easy to use! Can't wait to send out more newsletters to customers now. Thank you so much!

Social Media Mama
Australia
About 2 years using the app
October 4, 2017

1st Day! Great So far!!! Thank you

Jurassic Jewellery
Australia
About 2 years using the app
June 9, 2022

Great and fast help from the support team, especially Daryna. Great app in general. Highly recommend.

Whelehans Wines
Ireland
About 2 years using the app
February 8, 2023

Omnisend's customers service is always superb. Appreciate their quick response and they're very helpful.

La Petite Wardrobe
United Kingdom
About 2 years using the app
June 6, 2016

Awesome and great app. Love it!

The House Of Awareness
United States
About 2 years using the app
January 15, 2016

Incredible customer service!!! I was having an issue and had it resolved in a matter of 15 minutes. Live chat is exactly what is should be! Thanks Soundest

Redfoxbluemagic
United States
About 2 years using the app