Reviews (5,988)

Overall rating
4.7
Counts per rating level
  • 90% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 4% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this tool for its cost-effectiveness and comprehensive features, ideal for e-commerce. It offers a free plan suitable for startups, customizable templates, and user segmentation. The intuitive interface and drag-and-drop builder make it easy for beginners, while responsive customer support and extensive educational resources further enhance its value. Merchants find it effective for integrating email and SMS marketing into their strategies.

March 16, 2022

Best app to work with when you want more control over the content & personalization of your emails. Very patient & helpful customer service, thank you Bassma.

Dermalhealthpractice™
South Africa
Over 1 year using the app
June 20, 2023

Great tech support. Baarath was knowledgable and helpful, so far Omnisend has been just what I am looking for.

Dr Baritz
United States
Over 1 year using the app
May 26, 2023

perfect customer support.. they will respond within minutes. Andres was so cute , helpful and friendly

Macrofashion1
United Arab Emirates
Over 1 year using the app
December 5, 2022

Great for my campaigns. Very happy with the results. Would recommend to anyone looking for consistent campaign marketing.

Los Jabones de Mi Mujer
Spain
Over 1 year using the app
Edited March 27, 2019

I finally started using Omnisend on my shop and I love the overall user experience, especially the editor.

Nutsack Foods
United States
Over 1 year using the app
Edited November 20, 2023

Easy to use tool, great customer support. My product-based business has really embraced email marketing, and the ease of using Omnisend is a big part of that. Any time I've had a question, the team is very responsive and provides high-quality support. Olesia helped me with a billing question in record time, and this is consistent with all my interactions with the Omnisend crew.

Update Nov 2023: another great help session, this time with Didem. Speedy, clear and useful assistance. So appreciated!

Willow Ship
United States
Over 1 year using the app
May 29, 2019

easy to use, great user interface, mighty functions, smart work flow! PS. they answer your question almost immediately! really good.

Fridayparts
United States
Over 1 year using the app
April 13, 2023

I worked with Luiz, he was fast, responsive and beyond helpful. He got to the bottom of my problem within minutes and provided a solution. I couldn't recommend Omnisend any higher!

Clutch Cards
United States
Over 1 year using the app
March 14, 2022

Omnisend is a great app for email marketing. Easy and intuitive to use, it offers all the functuionalities we need. Customer service is available 24/7 and always helpful.

Caroline Gardner
United Kingdom
Over 1 year using the app
March 10, 2020

Easy to use and free! While the advanced features are in the upgraded version, the tools available for free are just right for our small business starting out.

Parish Apparel
United States
Over 1 year using the app