Reviews (5,896)

Overall rating
4.7
Counts per rating level
  • 90% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its comprehensive free plan that includes essential email marketing features, leading to improved customer engagement and increased revenue. It is praised for its user-friendly interface and seamless integration with Shopify, making it accessible for beginners. Key features include customizable templates and email automation, along with educational resources to enhance marketing efforts. The app's performance is reliable, with minimal issues reported. Customer support is highlighted as exceptional, with staff members like Baarath, Saleh, and Dilara noted for their responsive and helpful service, including detailed instructions and video tutorials.

April 28, 2016

Will use it again and recommend it to any one.

Jxl Trading Inc
United States
Over 1 year using the app
April 21, 2016

Soundest is hands down the best email service for Shopify stores - super easy to use, integrates flawlessly with my theme, and their support team is insanely fast and helpful. We also use the pop-up feature and integrate the Coopt Campaigns app so visitors share our store on Facebook AND enter an email address for a discount. Try it!

Flypedals
United States
Over 1 year using the app
November 26, 2022

Great app and has the best customer support. Highly recommended to grow your online business. Salma is super quick and helpful. From setting up the app to solving any issues.

Sephena
Vietnam
Over 1 year using the app
December 7, 2022

I was struggling with a huge issue related to my gift cards and Luiz's looked - restlessly - for solutions during 4 days, without never leaving me alone, following up each and every day and finally finding the way to solve my situation! I am so grateful for his professionalism, commitment and kindness! Thank you for being that efficient and reactive, Luiz, thank you for helping me clear out this problem that I've been facing for weeks!

Pereski
France
Over 1 year using the app
May 23, 2016

It took me a while to figure some things on my end but this app is great! So easy even I could do it, lol.

Queensunnies
United States
Over 1 year using the app
September 12, 2016

Very good app. So easy to work on this..

Ladyline
India
Over 1 year using the app
April 15, 2018

Very Easy to use and Utilize, awesome keeping it FREE! Thanks Team :) - Cowpresso Coffee Roasters Singapore

Cowpresso Coffee Roasters
Singapore
Over 1 year using the app
December 7, 2022

Olesia was very helpful in answering all of my questions in regard to pulling reports, filtering and guidance on sms, in a timely manner.

Māla Girl
United States
Over 1 year using the app
November 23, 2018

Ive been searching and downloading different newsletter apps on shopify and this one was the best one by far, very easy to use and understand

Accessory O
United Kingdom
Over 1 year using the app
May 25, 2016

Appreciate being able to use your free program as a start up . Hopefully it will bring me more clients, so I can upgrade :-)

Dermattude Skincare
United States
Over 1 year using the app