Reviews (5,993)

Overall rating
4.7
Counts per rating level
  • 90% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 4% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its robust free plan, ideal for new businesses aiming to cut initial costs. It integrates smoothly with Shopify, enhancing customer engagement and facilitating repeat business. Features like email automation, customizable templates, and audience segmentation are highly valued. The app also offers tools like pop-up email sign-ups. Merchants commend the responsive customer support and the platform's speed and efficiency.

September 13, 2020

very useful app!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!11

TeeShop
Bulgaria
Over 1 year using the app
Edited February 14, 2022

Absolutely love it. Far better than Mailchimp or any others I've tried (and I've tried them all...) The app is super easy to use and navigate. The automation set up is intuitive and a breeze. The support is super responsive and A1. Highly recommend.

Garçon® — Premium Style & Quality
Canada
Over 1 year using the app
Edited March 25, 2020

I used the app to leverage email campaigns. It's a very seamless experience. Very easy to use and very well thought out features. Love the segment and tags features.

Billing info is a little confusing, as all functionality is available to use. Don't know which feature will lead me to a charge and which don't. I will wait for billing to understand my usage.

Raghu.

GetNerv
United States
Over 1 year using the app
June 7, 2020

I started using app yesterday and I'm loving it! super easy to use and it provides all the tools in case you get stuck. highly recommend!

All Things Cherish
United States
Over 1 year using the app
September 29, 2022

I‘ve been using them for years now, and I can recommend them. Their customer support is top notch. Thanks Deniz for the help today.

Giftery
Hungary
Over 1 year using the app
May 7, 2019

Switched from Mailchimp right after the MC/Shopify breakup was announced. Very positive experience overall! The Mailchimp-to-Omnisend learning curve is an easy one, and in my opinion, Omnisend's email editing toolkit is both easier to use than Mailchimp's and equipped with better looking templates out of the box. Automations are easy to set up too, and Omnisend customer support is very responsive via chat.

List management leaves a lot to be desired. I miss the sort and rating abilities in Mailchimp. That said, the team has told me they're working on building out list management capabilities.

Kaftan Life
United States
Over 1 year using the app
Omnisend replied May 8, 2019

Thank you for the lovely compliment. We are currently working on improving our Subscriber Management features, you will be surprised how many new things you will be able to do after this improvement. And all are coming very soon!

May 15, 2014

Very happy with this app so far!

EDM Sauce: EDM Clothing Store
United States
Over 1 year using the app
June 22, 2022

We are working with Omnisend for our newsletters and couldn't be more happy with how it is working so far. Their support team also replies really fast and is very helpful. A special thank you to Baarath from Omnisend Support Team for helping me today.

La Petite Ourse
Canada
Over 1 year using the app
April 28, 2016

Will use it again and recommend it to any one.

Jxl Trading Inc
United States
Over 1 year using the app
April 21, 2016

Soundest is hands down the best email service for Shopify stores - super easy to use, integrates flawlessly with my theme, and their support team is insanely fast and helpful. We also use the pop-up feature and integrate the Coopt Campaigns app so visitors share our store on Facebook AND enter an email address for a discount. Try it!

Flypedals
United States
Over 1 year using the app