Reviews (5,993)

Overall rating
4.7
Counts per rating level
  • 90% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 4% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its robust free plan, ideal for new businesses aiming to cut initial costs. It integrates smoothly with Shopify, enhancing customer engagement and facilitating repeat business. Features like email automation, customizable templates, and audience segmentation are highly valued. The app also offers tools like pop-up email sign-ups. Merchants commend the responsive customer support and the platform's speed and efficiency.

March 28, 2023

Omnisend ha sido sin duda la plataforma de email más sencilla, intuituva y bien diseñada que he usado. Desde que comencé con ella he podido realmente explotar el potencial de los correos electrónicos.

Qactus
Chile
Over 1 year using the app
January 19, 2021

Great app to automate your email marketing. Needed help with something and help was quick to respond to resovle the issue.

Beebagz
Canada
Over 1 year using the app
July 7, 2023

Great software and excellent customer service. Salma was especially helpful . A bit pricey but no worse than their competitors.

Worry Less Design
United Kingdom
Over 1 year using the app
July 1, 2018

So Far so Good! Love the way I could customize the emails to be just the way I want them! I would recommend this to anyone!

Hughes Distributing Llc
United States
Over 1 year using the app
July 8, 2022

I have been using Omnisend for a while for email marketing and cart recovery. Reliable app. Customer service is top class; specially Nikola from Omnisend followed up timely with a solution when I was facing a campaign issue with tight schedule.

TOPS TOYS - Beyblades & More
United States
Over 1 year using the app
March 8, 2022

The application has been very helpful since I have been using it. The emails and forms are very appealing to the eye. I will say that I'm not very technically inclined so the maneuvering of the different functions are not so easy for me. However, the customer service has been exceptional. I say this because I noticed my email was captured incorrectly, but did not know how to correct it. Diego from customer service reached out to me as he noticed it was incorrect as well. Then he had someone reach out to me who could fix the problem. This was pleasantly surprising to me and solidified my confidence in the app. I highly recommend using this Omnisend, especially if you may need help along the way.

The Good Gift Apparel
United States
Over 1 year using the app
January 25, 2016

I love this app! The quality of the Newsletter was excellent. I am a new e-commerce proprietor and was pleased with the ease of use and professional appearance of the product.

Irish And Company
Canada
Over 1 year using the app
April 1, 2019

An absolute dream to work with, so intuitive and easy to use- plus some lovely design features. Good riddance Mailchimp!

Hook Polo
United Kingdom
Over 1 year using the app
August 27, 2016

Very impressive app, after installing this app our email marketing became so easy and efficient. We use only this app now at our store: www.bluegreenplus.com

Bluegreenplus
Finland
Over 1 year using the app
Edited January 7, 2019

I've had Omnisend for almost a year now and for all the features that this app offers and how it is sales based; they simply can't be beat. The interface is clean and simple, the features are useful and plenty, support is attentive.

The Basic Point
United States
Over 1 year using the app