Reviews (5,988)

Overall rating
4.7
Counts per rating level
  • 90% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 4% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this tool for its cost-effectiveness and comprehensive features, ideal for e-commerce. It offers a free plan suitable for startups, customizable templates, and user segmentation. The intuitive interface and drag-and-drop builder make it easy for beginners, while responsive customer support and extensive educational resources further enhance its value. Merchants find it effective for integrating email and SMS marketing into their strategies.

July 8, 2021

I like it very much, it helps me a lot, it allows more customers to return to my shop, I will continue to use it

apsanil
China
Over 1 year using the app
September 8, 2022

Omnisend has released a new segment and email builder. Everything is designed much more intuitively. I had a small problem, but Deniz from support was able to help me very quickly and straightforwardly in the chat. It was to my complete satisfaction.

Lykon
Germany
Over 1 year using the app
March 24, 2022

Had an issue I needed help with. Kristina walked me through to figure out what I needed to do. All fixed!

Backyard Plant Nursery
United States
Over 1 year using the app
October 29, 2019

I just moved from MailChimp to Omnisend mainly for the product picker. It's a great tool to easily select with a couple of clicks the product you want to promote. Product info, image and price is all shown (only in free trial and paid plans). The only down side is you can't save different lists, you have to segment them. But once I figured that out I was away. 5 stars.

Travel Store
New Zealand
Over 1 year using the app
Edited January 31, 2020

just used for email marketing an trying more features lets see if you still reading this review its mean im happy with all app and just contacted to customer support they respond very nice and thank you guys *****7iy good

ABRASH CARPET STORE
United Arab Emirates
Over 1 year using the app
January 10, 2021

I've used the app today, for the very first time and I love it.
It has a friendly user interface, all the functions you need to setup your e-mail campaigns in matter of minute.
Great job guys!!!

Gatito.ro
Romania
Over 1 year using the app
Edited November 26, 2019

Awesome app! Making my marketing look pro. Very easy to work with! Sure this is the way to market my products & convert to sales! Also the best support!

Zia-Luh Online Shop
South Africa
Over 1 year using the app
December 1, 2018

so so so so so good~~~~
i tried so many~just this one meet all features i need!!!
just cant stop to see the results~

FINDOT
United States
Over 1 year using the app
February 24, 2023

Support ist spitze. Andrés hat uns mehrfach sehr geholfen. Tausend Dank für die stets schnelle Unterstützung.

Galaxieregister.de
Germany
Over 1 year using the app
June 18, 2023

I contacted Omnisend for email issues and they responded quickly and the issue is now resolve. Thank you

FranLamothe
Canada
Over 1 year using the app