Reviews (5,993)

Overall rating
4.7
Counts per rating level
  • 90% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 4% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its robust free plan, ideal for new businesses aiming to cut initial costs. It integrates smoothly with Shopify, enhancing customer engagement and facilitating repeat business. Features like email automation, customizable templates, and audience segmentation are highly valued. The app also offers tools like pop-up email sign-ups. Merchants commend the responsive customer support and the platform's speed and efficiency.

June 30, 2020

Am new to this and Omnisend walked me through everything I needed to know. Easy to use, easy to understand.

DeKeyser Los Angeles
United States
Over 1 year using the app
April 16, 2023

I find Omnisend super effective email marketing and easy to use! Every time I've had a question or issue, it has been quickly resolved. There is also lots of tutorial support and it has user-friendly interface.

Life Less Common
Australia
Over 1 year using the app
March 19, 2021

I was not able to add the subscription form with my template and contact the omnisend support team. I have receive a quick support form the team. Thanks for you quick solution

Embrace Hijab
Cyprus
Over 1 year using the app
September 27, 2022

Omnisend is a great app for keeping in contact with your customers, and is easy to use. If you have any questions, they are quick to respond and follow up to make sure you are satisfied with their response and/or need addition help. I just recently worked with Baarath on a question I had, and he was great and very helpful! :)

Get UR Bling On
United States
Over 1 year using the app
September 29, 2018

I heard about this form a guru. looks like useful.. i am still playing around... Will let you know the details later on..

AG HOME SELECTION
United States
Over 1 year using the app
August 14, 2023

Great app for EDM and awesome customer service, always support us there. I'm now exploring all the sections, hope it helps us more.

THREE POODLE
China
Over 1 year using the app
March 6, 2018

It ist good and looks very profasional

Kolonso
Germany
Over 1 year using the app
November 18, 2022

Omnisend works flawlessly to manage my companies email marketing. I get amazing results. The software is very user friendly and powerful. Support is simply amazing, probably the best I've experienced. I switched from Mailchimp and Klaviyo to Omnisend and it's been a great decision. Price is lower and features are much more easier to use. Plus my emails never get flagged as spam like they did on the other platforms. Simply the BEST!

UltraClear Epoxy
United States
Over 1 year using the app
June 13, 2020

Super simple, super easy! I'm truly the least tech-savvy millennial to live and this was easy peasy to set up! It gives you the ability to make really simple welcoming emails as well as complex emails to more specified subscribers.

Grimes Smithing Co.
United States
Over 1 year using the app
April 2, 2020

Works very good and the support is always there for us.
My trick not to mess it up: Keep this in mind for mailing campaigns → Save&Exit your draft before entering again and actually sending the mails.

Fabulastic
Spain
Over 1 year using the app