Reviews (5,993)

Overall rating
4.7
Counts per rating level
  • 90% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 4% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its robust free plan, ideal for new businesses aiming to cut initial costs. It integrates smoothly with Shopify, enhancing customer engagement and facilitating repeat business. Features like email automation, customizable templates, and audience segmentation are highly valued. The app also offers tools like pop-up email sign-ups. Merchants commend the responsive customer support and the platform's speed and efficiency.

March 16, 2022

Best app to work with when you want more control over the content & personalization of your emails. Very patient & helpful customer service, thank you Bassma.

Dermalhealthpractice™
South Africa
Over 1 year using the app
October 22, 2020

I was originally using MailChimp, but due to issues with it failing to smoothly sync with Shopify to improve deliverability, I switched to Omnisend. My experience from the very beginning was excellent! It's user friendly, the team is extremely responsive, and is overall a great platform; functionally and aesthetically. So far I'm so happy I switched!

BODY & BOTANY
United States
Over 1 year using the app
June 20, 2023

Great tech support. Baarath was knowledgable and helpful, so far Omnisend has been just what I am looking for.

Dr Baritz
United States
Over 1 year using the app
May 26, 2023

perfect customer support.. they will respond within minutes. Andres was so cute , helpful and friendly

Macrofashion1
United Arab Emirates
Over 1 year using the app
December 5, 2022

Great for my campaigns. Very happy with the results. Would recommend to anyone looking for consistent campaign marketing.

Los Jabones de Mi Mujer
Spain
Over 1 year using the app
Edited March 27, 2019

I finally started using Omnisend on my shop and I love the overall user experience, especially the editor.

Nutsack Foods
United States
Over 1 year using the app
May 29, 2019

easy to use, great user interface, mighty functions, smart work flow! PS. they answer your question almost immediately! really good.

Fridayparts
United States
Over 1 year using the app
March 14, 2022

Omnisend is a great app for email marketing. Easy and intuitive to use, it offers all the functuionalities we need. Customer service is available 24/7 and always helpful.

Caroline Gardner
United Kingdom
Over 1 year using the app
March 10, 2020

Easy to use and free! While the advanced features are in the upgraded version, the tools available for free are just right for our small business starting out.

Parish Apparel
United States
Over 1 year using the app
January 25, 2020

Hasta ahora es muy facil y rapido de utilizar. Atencion al cliente 24 horas. He preparado ya mi feedback campaign, espero funcione. Saludos y gracias!

Homecosty
United States
Over 1 year using the app