Reviews (5,993)

Overall rating
4.7
Counts per rating level
  • 90% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 4% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its robust free plan, ideal for new businesses aiming to cut initial costs. It integrates smoothly with Shopify, enhancing customer engagement and facilitating repeat business. Features like email automation, customizable templates, and audience segmentation are highly valued. The app also offers tools like pop-up email sign-ups. Merchants commend the responsive customer support and the platform's speed and efficiency.

October 20, 2022

I contacted their support for more information on the prices of the plans, Olesia gave me very precise information quickly and efficiently ! Keep going !

TOXIK3
France
Over 1 year using the app
April 6, 2018

Consists of great variety of themes and components to add which made the email marketing very easy and satisfactory.

Bageera The Resouce Hub
India
Over 1 year using the app
Edited November 20, 2023

Easy to use tool, great customer support. My product-based business has really embraced email marketing, and the ease of using Omnisend is a big part of that. Any time I've had a question, the team is very responsive and provides high-quality support. Olesia helped me with a billing question in record time, and this is consistent with all my interactions with the Omnisend crew.

Update Nov 2023: another great help session, this time with Didem. Speedy, clear and useful assistance. So appreciated!

Willow Ship
United States
Over 1 year using the app
June 12, 2014

Very easy app to use. No need to spend hours writing code. Everything is pretty much done for you. Just add pictures and text and you are done. I would definitely recommend this app.

Hickory Ridge Soaps
United States
Over 1 year using the app
March 15, 2022

The app is easy to use, Also Kristina from Omnisend was such great help, in less than 2 hours my issue was resolved!! Highly recommended

Deen District
South Africa
Over 1 year using the app
February 13, 2019

I've just installed this app and used it to send out my first email! It seems to be really good hopefully :) Very easy to use and efficient and very customisable!

SomethingGlam.co.uk
United Kingdom
Over 1 year using the app
April 7, 2022

We use this application for all our email campaigns and automations. Their support, specifically Kristina has been amazing in helping us figure out technical issues we've come across with flying colors. Thank you, and keep up the great service!

Juice Supply Company
United States
Over 1 year using the app
April 7, 2019

Super easy platform. Made the whole process almost effortless. I chose Omnisend because of the ratings, and I can see why people love it.

Forge of Men
United States
Over 1 year using the app
March 16, 2022

Best app to work with when you want more control over the content & personalization of your emails. Very patient & helpful customer service, thank you Bassma.

Dermalhealthpractice™
South Africa
Over 1 year using the app
October 22, 2020

I was originally using MailChimp, but due to issues with it failing to smoothly sync with Shopify to improve deliverability, I switched to Omnisend. My experience from the very beginning was excellent! It's user friendly, the team is extremely responsive, and is overall a great platform; functionally and aesthetically. So far I'm so happy I switched!

BODY & BOTANY
United States
Over 1 year using the app