Reviews (5,995)

Overall rating
4.7
Counts per rating level
  • 90% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 4% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its robust free plan, ideal for new businesses aiming to cut initial costs. It integrates smoothly with Shopify, enhancing customer engagement and facilitating repeat business. Features like email automation, customizable templates, and audience segmentation are highly valued. The app also offers tools like pop-up email sign-ups. Merchants commend the responsive customer support and the platform's speed and efficiency.

April 29, 2019

So far so good. free user at the moment but will be upgrading in a few weeks. easy to use and create emails

livhappinow
United States
Over 1 year using the app
Edited July 8, 2020

I am a small maker with one part time employee, so my funds and time available for email marketing are slim - Omnisend is affordable, intuitive, and works even for small shop owners like myself. It's easy to learn and allows your business to grow just by pushing buttons and setting automations. Try it!

Fable and Sage
United States
Over 1 year using the app
July 6, 2022

Great product and support team. The workflow options are extensive and the email builder is easy to use. Pricing is competitive for the robustness of the platform.

The Loveless Cafe
United States
Over 1 year using the app
November 28, 2014

Really love this app! Interfaces are easy to navigate and customer support is really friendly and knowledgeable! I would absolutely recommend this app to small business owners and e-commerce store keepers alike.

BANI Apparel
United States
Over 1 year using the app
January 7, 2023

Really great customer service! I'm new to having an online store, but not new to email marketing, and Kamilia helped me with the gaps in my knowledge to help me do big things with email! Definitely recommend Omnisend for more creative and personalised email marketing!

Pêche Fraîche
United Kingdom
Over 1 year using the app
April 18, 2020

I used this app to help mass email my customers. It was so simple, and will continue to use it. They give you a template to work with and allow you to add products straight to the email with a shop now button(if you want to change shop now you can) all around the best emailing app out there. 5 Stars.

Rocket City Vintage
United States
Over 1 year using the app
April 13, 2016

Great product, easy to navigate and fulfilled the need.

Lulu Max
United States
Over 1 year using the app
October 10, 2018

I used the app to help me my email campaign. It is very good in automating unsubscribe list and getting rid of duplicates. Also their support team is quick and helpful.

Fourpointdeals
South Africa
Over 1 year using the app
May 9, 2023

We received wonderful online support...the program etc. is a bit tricky up front--but once you work your way around it becomes easy. But most important - if you're stumped or have questions --just ask. They have greatly improved the online support and that saw us through to the end.

Au Bon Goût Boutique
United States
Over 1 year using the app
July 8, 2021

I like it very much, it helps me a lot, it allows more customers to return to my shop, I will continue to use it

apsanil
China
Over 1 year using the app