Reviews (5,939)

Overall rating
4.7
Counts per rating level
  • 90% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 4% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its robust free plan, ideal for new businesses looking to increase engagement and revenue through features like email automation and customizable templates. It's user-friendly, suitable for both beginners and experienced merchants, and integrates smoothly with Shopify. Effective email list management and integration with review apps are particularly valued. Customer support is quick and helpful, with staff members like Baarath, Kayque, and Dilara receiving praise for their exceptional service.

December 8, 2022

The app is affordable, and I value the customer service and the different blogs they have when understanding what to do.

BangBang Lashes
United States
Over 1 year using the app
Edited January 16, 2017

WOW!! Amazing!!!! Love the scratch card element. Great job guys. Instant sales upon my first email!

Wewool
United States
Over 1 year using the app
July 7, 2019

Found this app very user friendly which is great when you have so many other things to do. Really easy way to add products directly from your store to your emails too. Very much recommended by The Tiny Art Co.

The Tiny Art Co
United Kingdom
Over 1 year using the app
Edited October 21, 2016

Love this app, it's super easy to send your customer professional up-date on new arrivals and sales. I hate that it don't allow you to send a email to a single customer.

Bvstore 24145
United States
Over 1 year using the app
May 15, 2017

Great app to use very simple and effective.

Xoutlet
United Kingdom
Over 1 year using the app
April 29, 2019

So far so good. free user at the moment but will be upgrading in a few weeks. easy to use and create emails

livhappinow
United States
Over 1 year using the app
Edited July 8, 2020

I am a small maker with one part time employee, so my funds and time available for email marketing are slim - Omnisend is affordable, intuitive, and works even for small shop owners like myself. It's easy to learn and allows your business to grow just by pushing buttons and setting automations. Try it!

Fable and Sage
United States
Over 1 year using the app
November 28, 2014

Really love this app! Interfaces are easy to navigate and customer support is really friendly and knowledgeable! I would absolutely recommend this app to small business owners and e-commerce store keepers alike.

BANI Apparel
United States
Over 1 year using the app
July 6, 2022

Great product and support team. The workflow options are extensive and the email builder is easy to use. Pricing is competitive for the robustness of the platform.

The Loveless Cafe
United States
Over 1 year using the app
January 7, 2023

Really great customer service! I'm new to having an online store, but not new to email marketing, and Kamilia helped me with the gaps in my knowledge to help me do big things with email! Definitely recommend Omnisend for more creative and personalised email marketing!

Pêche Fraîche
United Kingdom
Over 1 year using the app