Reviews (5,988)

Overall rating
4.7
Counts per rating level
  • 90% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 4% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this tool for its cost-effectiveness and comprehensive features, ideal for e-commerce. It offers a free plan suitable for startups, customizable templates, and user segmentation. The intuitive interface and drag-and-drop builder make it easy for beginners, while responsive customer support and extensive educational resources further enhance its value. Merchants find it effective for integrating email and SMS marketing into their strategies.

August 22, 2022

This app is very useful for email&SNS marketing. It is very easy to make and send emails and alarms. Also, Customer Service of Omnisend is very fast and helpful. Overall, the app is very well made

MEDICUBE SG
Singapore
Over 1 year using the app
July 29, 2018

I loved it so much that I paid for it, and I don't typically do that! 10/10 would recommend because it allows for simple automation workflows like a welcome email series and thank you emails.

Thoughtfullyhandmade
Canada
Over 1 year using the app
May 15, 2018

Beginner friendly interface! Can easily launch a campaign in less than an hour! I would highly recommend this app for any shopify store owner.

Lizards And Ladybugs
United States
Over 1 year using the app
November 2, 2016

Really easy to use and set up so far!

The Nutrition Chef
United States
Over 1 year using the app
June 12, 2019

I am new to Omnisend but so far I have found their support team very responsive and helpful. I like the simplicity of the product and believe this is going to help me create better marketing.

MAVEN & I
United Kingdom
Over 1 year using the app
Edited December 13, 2021

Es una aplicación muy intuitiva y fácil de usar. Por el momento me gusta mucho y espero poder ver buenos resultados. Aunque estaría bien que la tradujeran a distintos idiomas.

KientenTienda
Spain
Over 1 year using the app
June 25, 2015

There have been few bugs once in a while and not that too often but prompt responses have ensured issues ironing out very quickly. It has been good and reliable service till date and the team looks solid. Thanks a lot!

Wyobeta
India
Over 1 year using the app
May 5, 2022

Fantastic app! Easy to integrate with Shopify, very user friendly. Offers a great range of features - easy to apply and customize. The best part: fast and very supportive customer service! Best decision.

WEAT International
Hong Kong SAR
Over 1 year using the app
January 13, 2022

We have worked with Omnisend since we started our online store. In an effort for continuous improvement, I was shopping around to see what the competitors offered and still found that Omnisend was *probably* the best choice. However, I had a few questions and reached out to support and DARYNA was outstanding. She answered quickly and with the exact information that I was looking for. I have not had an experience this great with any other customer service rep in a long time, if ever! Absolutely recommend!

The Osprey
United States
Over 1 year using the app
November 23, 2018

Good app to send marketing emails, Don’t waste time with a million other apps. Reach your customers and increase your sales on autopilot right from our dashboard.

Bravozone
Hong Kong SAR
Over 1 year using the app