Reviews (5,943)

Overall rating
4.7
Counts per rating level
  • 90% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its robust free plan, ideal for new businesses looking to increase engagement and revenue through features like email automation and customizable templates. It's user-friendly, suitable for both beginners and experienced merchants, and integrates smoothly with Shopify. Effective email list management and integration with review apps are particularly valued. Customer support is quick and helpful, with staff members like Baarath, Kayque, and Dilara receiving praise for their exceptional service.

Edited August 17, 2023

I picked this app because it was one that integrates with Shopify and I'm so pleased I did, as it has every thing (its own apps, that integrate with everything else, like Facebook, Zapier etc). Lots of support and tons of explanatory videos. Very impressed!

I'm no longer art therapy now as I've changed my URL to reflect a more holistic online course provider. We're now Renaissance Self Betterment as we're all about personal re-birth to become the best possible version of ourselves. We provide online courses in mental health, personal development, happiness, success and more. Omnisend have one of the best support teams which personally makes them stand out for me above their competitors. Thank you Omnisend, https://renaissance-self-betterment.com/

Art Therapy Online Courses
United Kingdom
Over 1 year using the app
Edited February 24, 2020

I read quite a few reviews on different email marketing apps and eventually decided to give Omnisend a try. It was relatively easy even for me, and I'm not super tech savvy when it comes to email campaigns. The templates are a godsend, and it's easy to upload graphics and send to customers in just a few minutes. I'm still using the free version but am thinking of upgrading. I'd recommend this to other business owners.

RA Egyptian Skincare
United States
Over 1 year using the app
March 7, 2023

We have been using omnisend for over a year now. It's great! We wouldn't use another supplier. I highly recommend

FOX & WOLF
Spain
Over 1 year using the app
July 7, 2023

The experience of using omnisend is very good, online customer service responds quickly, besides, Baarath from Omnisend support team is very professional and so kind, others too

Sunber
United States
Over 1 year using the app
July 17, 2018

Excellent app! Using it for less than a day, designed our first email campaign and we're already very pleased! Recommended!

Black White Outfit
United Kingdom
Over 1 year using the app
December 8, 2022

The app is affordable, and I value the customer service and the different blogs they have when understanding what to do.

BangBang Lashes
United States
Over 1 year using the app
Edited January 16, 2017

WOW!! Amazing!!!! Love the scratch card element. Great job guys. Instant sales upon my first email!

Wewool
United States
Over 1 year using the app
July 7, 2019

Found this app very user friendly which is great when you have so many other things to do. Really easy way to add products directly from your store to your emails too. Very much recommended by The Tiny Art Co.

The Tiny Art Co
United Kingdom
Over 1 year using the app
Edited October 21, 2016

Love this app, it's super easy to send your customer professional up-date on new arrivals and sales. I hate that it don't allow you to send a email to a single customer.

Bvstore 24145
United States
Over 1 year using the app
April 29, 2019

So far so good. free user at the moment but will be upgrading in a few weeks. easy to use and create emails

livhappinow
United States
Over 1 year using the app