Reviews (6,017)

Overall rating
4.7
Counts per rating level
  • 90% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 4% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its seamless Shopify integration, enhancing e-commerce with easy-to-design email and SMS campaigns. The user-friendly interface, combined with automation and customizable templates, is highly valued. The free plan is comprehensive, appealing to budget-conscious businesses. Customer support is frequently praised for being responsive and helpful, providing personalized assistance through multiple channels. This app is recommended for boosting customer engagement and retention.

January 30, 2017

Email Marketing by Soundest has been so easy to use! We are really happy with this app!

Shop Little Co
Canada
Over 1 year using the app
December 5, 2022

The support from Omnisend has been amazing!! I love the chat option and they responded to me very quickly and resolved my issues perfectly.

Blanche + Co.
United States
Over 1 year using the app
July 27, 2018

This is an awesome app. It will help with website traffic and Brand awareness

Relentlesslabz Com
United States
Over 1 year using the app
March 7, 2019

I am very pleased with this app, it is very easy to work, and has excellent templates, now let's see what responses we get from our target audience!

Lyrical Things
South Africa
Over 1 year using the app
July 28, 2018

Such a simple and clean interface.
Great nomenclature, almost all labels are self-explanatory

Custom workflows are definitely great and much simpler than other apps :D

Feltin
India
Over 1 year using the app
May 20, 2016

Amazingly easy to use! Totally increased our sales. We love it. Thank you!

Bungajungle
United States
Over 1 year using the app
October 15, 2022

Excellent and fast customer service from Diego! Walked me through setting up a workflow by sharing a personalized video. Stellar!

Lucida Mystica
United States
Over 1 year using the app
January 19, 2023

Encountered an issue that required immediate attention, Olesia was very quick to resolve this issue and provided friendly and informative support throughout.

Jobalots
United Kingdom
Over 1 year using the app
September 20, 2023

Great app. Easy to use. Easy to set automation, set up a form. Beran is very helpful as well, he provide prompt and clear guidance to fix my problems. Recommend to you.

Dolly & Belly
Australia
Over 1 year using the app
Edited April 10, 2019

So user friendly and so many options for getting analytics. I love that you can have a live view, set up automated workflows, and have an awesome pop up to gather customers email info!

Simply Lynn's LLC
United States
Over 1 year using the app