Reviews (5,939)

Overall rating
4.7
Counts per rating level
  • 90% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 4% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its robust free plan, ideal for new businesses looking to increase engagement and revenue through features like email automation and customizable templates. It's user-friendly, suitable for both beginners and experienced merchants, and integrates smoothly with Shopify. Effective email list management and integration with review apps are particularly valued. Customer support is quick and helpful, with staff members like Baarath, Kayque, and Dilara receiving praise for their exceptional service.

October 6, 2022

A lady from support with the name Sanya... offered a fast and great help teach me about some features in omnisend

Contenu Medias Sociaux
United Kingdom
Over 1 year using the app
January 27, 2019

I love this app. Makes it easy to add subscribers, send emails, etc. Would recommend to everyone whom uses shopify or other sales channels

gotwhatyouneednow
United States
Over 1 year using the app
July 2, 2014

Super excited to get this ball rolling, so glad that this is integrated with the shop and best of all, it's free. No more mail chimp hassle!

The Wicked Griffin
United States
Over 1 year using the app
October 22, 2022

There is so much to learn when you are just getting started with any new app. The Omnisend customer support answered all my questions very quickly and helped me get up and running in no time. Since I learn quicker through videos, I really appreciate all the video tutorials - keep them coming!

Liberty Belle
United States
Over 1 year using the app
April 23, 2018

Just got started, but great so far. Hopefully will help grow my business.

Rockcastleembroidery
United States
Over 1 year using the app
June 29, 2017

Worked a lot better than the chimp app. Easier to use, and I got some sales! Thanks!

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Zach Attack Supplements
United States
Over 1 year using the app
Edited August 28, 2020

Happy to say that the Omnisend team has help with a few issues I had with the app. I'm also happy to change my review to 5 stars. This literally is the greatest email marking app for ecommerce. For the price of $16 per month, you get to customize your templates with a ton of features that is provided in the app. It definitely takes time getting use to but you will eventually get the hang of it. I have tried over 30 different email marketing apps and you can't compare the price and features that Omnisends provides. This app is also for beginners as well.

There are a few things I wish the app can have like prefilled templates for the holidays.

Overall it's a great app.

Novahbags Com
United States
Over 1 year using the app
May 4, 2018

Just sent my first campaign using this app. so far am so pleased with it. i will wait to see how many email will land into the actual inbox, hopefully none will go to junk.

1234567890chisom2010
United States
Over 1 year using the app
January 12, 2017

Very easy to use and have all the necessary features for my store's e-mail marketing needs! I'm impressed!

The Unicorn Closet
Singapore
Over 1 year using the app
October 24, 2016

I really found it very simple to use. Templates for campaign are straight forward and very flexible,

Tigiris Illustrations
Australia
Over 1 year using the app