Reviews (6,016)

Overall rating
4.7
Counts per rating level
  • 90% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 4% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its seamless Shopify integration, enhancing e-commerce with easy-to-design email and SMS campaigns. The user-friendly interface, combined with automation and customizable templates, is highly valued. The free plan is comprehensive, appealing to budget-conscious businesses. Customer support is frequently praised for being responsive and helpful, providing personalized assistance through multiple channels. This app is recommended for boosting customer engagement and retention.

October 23, 2022

This App is great! Especially automation services. It really changed my work and make it easier. Customer service is very efficient. They answer quickly in a very clear way. Thank you to Sanya and Stefan for their efficient support.

Enerimonsters
Italy
Almost 2 years using the app
October 29, 2019

I am fairly new to Omnisend, but I am already loving it. I have used Mailchimp for many many years so was quite disappointed when they decided to split with Shopify. I installed another app that would allow me to continue to sync my customer and ecommmerce information between Shopify and Mailchimp, but it just seemed like an unnecessary workaround that wasn't really ideal. I installed Omnisend and gave it a couple of months to make sure my data was all in fact syncing properly. Recently, as I was convinced I wouldn't lose all of my valuable data, I pulled the cord on Mailchimp and the bridge app and went 100% to Omnisend. I haven't had any regrets yet. I have contacted support twice to help with some minor details, and both times they were prompt, friendly and VERY helpful. The campaign templates are easy to build out, the automation is seamless, and the reporting and segmentation are already proving to be invaluable. I am looking forward to learning what more I can do with this powerful tool.

Dolphin Organics
United States
Almost 2 years using the app
June 17, 2023

I installed the app and I start by discovering the features and I am amazed, I hope to have more nice surprises in the future. Thank you !

Matutina-Chic
France
Almost 2 years using the app
November 9, 2016

Sounest Email Marketing solution is extremely easy to use and works perfectly for a busy SMB to deliver exceptional notifications to customers.

The Clemo
Australia
Almost 2 years using the app
March 3, 2020

Great app! It's easy to use and really self explanatory. We are using it for the website www.snushus.ch

snushus.ch
Switzerland
Almost 2 years using the app
September 13, 2020

very useful app!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!11

TeeShop
Bulgaria
Over 1 year using the app
Edited February 14, 2022

Absolutely love it. Far better than Mailchimp or any others I've tried (and I've tried them all...) The app is super easy to use and navigate. The automation set up is intuitive and a breeze. The support is super responsive and A1. Highly recommend.

Garçon® — Premium Style & Quality
Canada
Over 1 year using the app
Edited March 25, 2020

I used the app to leverage email campaigns. It's a very seamless experience. Very easy to use and very well thought out features. Love the segment and tags features.

Billing info is a little confusing, as all functionality is available to use. Don't know which feature will lead me to a charge and which don't. I will wait for billing to understand my usage.

Raghu.

GetNerv
United States
Over 1 year using the app
June 7, 2020

I started using app yesterday and I'm loving it! super easy to use and it provides all the tools in case you get stuck. highly recommend!

All Things Cherish
United States
Over 1 year using the app
September 29, 2022

I‘ve been using them for years now, and I can recommend them. Their customer support is top notch. Thanks Deniz for the help today.

Giftery
Hungary
Over 1 year using the app