Reviews (5,899)

Overall rating
4.7
Counts per rating level
  • 90% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its comprehensive free plan that includes essential email marketing features, leading to improved customer engagement and increased revenue. It is praised for its user-friendly interface and seamless integration with Shopify, making it accessible for beginners. Key features include customizable templates and email automation, along with educational resources to enhance marketing efforts. The app's performance is reliable, with minimal issues reported. Customer support is highlighted as exceptional, with staff members like Baarath, Saleh, and Dilara noted for their responsive and helpful service, including detailed instructions and video tutorials.

April 8, 2016

They make you pay per month for premium features, but if you're a small company that sends 1-2 newsletters a month this is perfect. Way nicer looking and easier to use than MailChimp. They have a customer for life from me!

Red Beard Sailing
United States
Over 1 year using the app
January 7, 2023

I had the pleasure of working with Deniz and he was a great help. He answered all my questions and was very prompt. I wanted to know how to use the email campaign better, make sure my emails were being sent and more. He was patient and delivered great customer service. The best thing is, he didn't end the chat until he knew I had no further questions. Thanks for all your help!

Korzen Hair
United States
Over 1 year using the app
February 14, 2017

I absolutely enjoyed using Soundest. It was fun and easy to use and I would definitely recommend it to others.

House Of Aton
United States
Over 1 year using the app
Edited December 2, 2016

Soundest offers some of the most innovative email marketing available that I have come across. Great product with a great staff to support!

Optimal Nutritionals
United States
Over 1 year using the app
August 27, 2018

Works great so far! I was looking for something a bit easier than MailChimp

Mari Del Mars
United Kingdom
Over 1 year using the app
June 5, 2016

So far, excellent. Very easy to install and use. I installed and ran my first campaign in less than 30 minutes!

Vilisse Facelift Without Surgery
United States
Over 1 year using the app
February 7, 2023

Excellent and easy-to-use mailing automation app on Shopify. Olesia from the support team was very helpful in guiding me through the setup

Godbole Stores
India
Over 1 year using the app
February 4, 2021

I had a minor issue integrating an inline signup form into my store template, and their response was quick and extremely helpful. I would highly recommend Omnisend!

Ocean Hound
United States
Over 1 year using the app
September 21, 2022

What I appreciate most is the feeling that I'm working with a provider that tries to improve constantly. We work with Shopify and we have seen a lot of improvements of their "tool" for merchants like us. We pay for a service that it is alive and updated . And I'm perceiving something similar is happening with Omnisend, and I love that. Thank you!

Holistik Bloom
Spain
Over 1 year using the app
Omnisend replied September 23, 2022

Hello there! Thanks for the high praise! The team is hard at work improving the platform, and we hope you'll like it even more in the future! Keep doing what you're best at - bringing something extraordinary to your customers. Omnisend will help you do it as effortlessly as ever!

December 30, 2018

Really nice app. Easy to handle. The workflow's are the best feauture in this app. you can create and customize you own workflows and forms. I really recommend this app.

Blechschilderhaus
Switzerland
Over 1 year using the app