Reviews (6,016)

Overall rating
4.7
Counts per rating level
  • 90% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 4% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its seamless Shopify integration, enhancing e-commerce with easy-to-design email and SMS campaigns. The user-friendly interface, combined with automation and customizable templates, is highly valued. The free plan is comprehensive, appealing to budget-conscious businesses. Customer support is frequently praised for being responsive and helpful, providing personalized assistance through multiple channels. This app is recommended for boosting customer engagement and retention.

July 12, 2019

Just started using this app and saw a definite increase in sales. It's already better than mailchimp!

Royal Diamond Painting
United States
Over 1 year using the app
March 25, 2022

My website has been struggling for 5 years. Since I started using Omnisend for welcome discounts and abandoned cart emails my sales has increased. It is so easy to have professional looking marketing tools. If I can do it, anyone can.

Two Little Friends
Australia
Over 1 year using the app
April 27, 2020

great app that does everything we need. I particularly like the live view function which gives you a real time view

Hamilton & Lewis USA
United Kingdom
Over 1 year using the app
February 24, 2023

I actually just downloaded the app and am really blown away by how much it can do . . . and for now, I'm on the free plan. I had some questions and the chat support was quick and helpful. I am really looking forward to how much more I can discover in this wonderful app!

Sans Skincare
United States
Over 1 year using the app
July 5, 2020

New to omnisend. I wanted to sent out a simple email to my subscribers. Usually you can figure it out quickly by using the basics & common sense like NAME, LAST , SUBJECT, PREVIEW etc... it took me a while to understand how to send a basic email. I had to watched videos from the beginning which to me is time consuming when it should be just in a snap to do so. I wanted to resend my email to non openers , I couldn't? i have to create a total new segment in order for me to do which it would take 3 seconds to do or i have to wait 48 hours? by then i am already in another email campaign. Mailchimp no waist no time, you just resend to non openers, in fact they notify you to do so in quick 3 seconds from your phone.
I do like Omnisend templates. Are neat and clean and customer service is good. Thank you for the quick response.

JBGREENOCEAN Clothing Store
United States
Over 1 year using the app
April 24, 2018

Great app and much recommended..

Kellips
United States
Over 1 year using the app
February 25, 2023

So many features to love, and very well structured!
Andrés was very helpful, He gave me a solution to a problem I was dealing with very quickly.

Enzzo
Greece
Over 1 year using the app
November 14, 2022

The most easy to use app for emails, they have a new edm builder with great ways to create beautiful designs, also their customer service is great and kamila is always there and ready to help you with any activation or problem solving you need. thank you!

Elite Bioscience
United States
Over 1 year using the app
July 24, 2020

great support team and a simple and efficient product!

Marc Ocean
United Kingdom
Over 1 year using the app
January 22, 2024

Omnisend has great customer service. Salma was really helpful in answering my queries and solving my problem.

Steve
United States
About 1 year using the app