Overall rating
4.8
Counts per rating level
  • 90% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its user-friendly email and SMS campaigns, automation, customizable templates, and A/B testing features. Many have seen improved customer engagement and repeat business. The 24/7 chat support is often praised for its efficiency. However, some merchants criticize the pricing and report technical issues with automations, forms, and domain verification. Despite these issues, many recommend the app for its robust features and positive business impact.

July 5, 2016

Great App!! Highly Recommended :)

Happy4sales
Israel
About 1 year using the app
June 21, 2016

awesome app, really reliable and easy to use!

Soapberrico
United States
About 1 year using the app
November 9, 2017

We have used this app for some time now and its one of our favourites. So east to use and a really helpful team. nothing it to much of a problem for them. The product picker is pure genius and they have a really exciting roadmap for new features.

Wouldnt be without it!

Barks Bunnies
United Kingdom
About 1 year using the app
May 19, 2022

This application is perfect. The advantage is that the support is very responsive and always pleasant. I just had a conversation with Nikola and everything went fantastically well. I also recommend Omnisend for its ease of use. You don't need any information to succeed with your emails!

Alianey
Réunion
About 1 year using the app
July 29, 2018

I just downloaded and created my first marketing campaign with Omnisend. It was really great! Having used EmailChimp before - this was a breeze!! Paulius, I agree that these good reviews help your site! So will you return the favor and check out my shopify store at www.twistedlightinglamps.com and tell me what you think of it? Make sure that all the links work? So that when I get my customers attracted with your cool emails I'll know that everything on my site works? Thanks so much for creating a really easy to use marketing tool!!
Christy

Twisted Lighting
United States
About 1 year using the app
June 6, 2017

i love this app.. its so easy to use

Merrymodest Apparel
United States
About 1 year using the app
June 23, 2020

A well deserved 5-star review! Polina was AWESOME and made the experience a simple and easy process of troubleshooting and resolving the issue for me. I am thoroughly impressed and appreciative of the way this was handled!!!

HUDSON AND JAMES
United States
About 1 year using the app
April 26, 2018

Haven't tried yet, but so far was very easy to set up!

Gadget Oclock
United Kingdom
About 1 year using the app
August 17, 2022

Great service! I had problems with embedded email sign up bar, Baarath solved my problem in no time, Thank you !

NATURUU
Canada
About 1 year using the app
Edited February 24, 2023

I really love using Omnisend, it's very easy to understand and has many great included benefits for free. The support is great, and both Luiz and Deniz were SO quick to help, positive, and thorough. <3 I really appreciate the help from their team.

LIFE and DOG
United States
About 1 year using the app