Overall rating
4.8
Counts per rating level
  • 90% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its user-friendly interface and robust features for managing targeted email campaigns. They value its customizable templates, A/B testing, and automation capabilities. The 24/7 chat support is praised for its efficiency. Merchants report improved customer engagement, higher email open rates, and increased repeat customers. The seamless integration with Shopify and the ability to handle both email and SMS campaigns are also highlighted. Merchants find the pricing reasonable for the features provided.

November 30, 2022

I've been using this Omnisend tool for a year, and the new builder is too easy to use ready-made templates are excellent, and the most fantastic Customer Support team is just mind-blowing. Whenever I get stuck, I just hit my problem in their inbox, and they do their best to resolve it. You guys are doing a great job, including Kristina, Nikola, Olesia, Yuliia, Salma, Deniz, Stefan, Sanya and others. I highly appreciate your hard work. May God bless all of you.

Luxor PK
Pakistan
About 1 year using the app
April 22, 2019

Quick, efficient and easy. My first email out to my subscribers was sent in less than 60 minutes. A very intuitive and powerful too.

Papa Sully Original
United States
About 1 year using the app
March 2, 2022

Great customer service and really delivers what they promise regarding what the program offers. Easy to use and great templates

AinslieWear
Canada
About 1 year using the app
July 15, 2020

The navigation is easy to follow, it was very helpful, the basic video tutorial is very helpful and with clarity

Purple Ants Chocolatier
Philippines
About 1 year using the app
March 6, 2023

Great customer service! Got almost immediate help by Luiz via the chat, and he was able to quickly and easily answer my questions.

Shady Brook Farm
United States
About 1 year using the app
January 24, 2022

Bin absolut begeistert! Bin lange hin und her zwischen Seguno und Omnisend und letztendlich mich für letzteren entschieden. Support 1A!

SEELENlook
Germany
About 1 year using the app
May 17, 2022

the segmentation filters can be a little confusing, but the support so far by bassma has been wonderful and has made up for it.
Great tool!

BJMerchandising
Australia
About 1 year using the app
Edited June 7, 2023

Wonderful customer service support! Quick, effective and acurate. Thank you so much Daryna for the help :) Great App for MKT Costumers

CEDRO
Portugal
About 1 year using the app
July 25, 2016

Just started using Soundest and find it an easy to use process for running the marketing side of our business. I have tried a number of platforms and this one ............Rocks!

Mindlogik 1
New Zealand
About 1 year using the app
August 17, 2018

Awesome app with awesome support. Out of all the email marketing apps, this one is the best and most affordable for my small business. More power to you guys!

Go Bloom Glow
Philippines
About 1 year using the app