Reviews (6,017)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants appreciate this app for its seamless Shopify integration, enhancing e-commerce with easy-to-design email and SMS campaigns. The user-friendly interface, combined with automation and customizable templates, is highly valued. The free plan is comprehensive, appealing to budget-conscious businesses. Customer support is frequently praised for being responsive and helpful, providing personalized assistance through multiple channels. This app is recommended for boosting customer engagement and retention.
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kristina is very sweet and helpful. Her answers was always very fast. Thank you again very much! :) :)
Great Great app for me to connect with my customers over at Sunglass Oasis. Thanks for the easy steps Im on the way to connecting on another level with my customers! Thanks again!
Multiplies your store's revenue quickly and simply. Stellar customer service - if there are issues, they will sit with you for however long it takes to fix the problem. In particular Kristina was very helpful. Fantastic app - multiplies your store's revenue with feature-rich email marketing.
I've been using this service for close to a year and am happy with it! It works well with my Shopify store. If you ever need support or have questions, they are very responsive and helpful. I would definitely recommend this service to Shopify stores looking to launch and manage e-mail and marketing campaigns.
Amazing app! Email marketing has never been easier, especially with the product pick feature.
Very easy to use and the product picker is especially great is it take the hassle out of adding the product and information.
stay away from this app.
After you put your credit card, there is no way to get rid of it.
You can not uninstall. After you install it, there is no way to uninstall.
So, just stay away !
They just inform you the price is bigger, and there is nothing you can do. Paymnets will be made automatically.
Hello!
Thank you for taking the time to share your feedback with us! We truly value your input and want to ensure a positive experience for all our users. Here are some insights to address your concerns:
Omnisend can be easily uninstalled following Shopify's standard procedure. Head to your Shopify admin, go to Settings > Apps and sales channels, click on Omnisend, and simply select "Uninstall app." It's as simple as that!
We also want to assure you that users can effortlessly cancel their subscriptions and remove payment data anytime. Just refer to our knowledge base for step-by-step instructions, or reach out to our support team. We're here to assist you with a smile!
Lastly, the automatic adjustments based on list size are transparently communicated in our terms of use and knowledge base. We believe in openness and making sure our users have all the necessary details about our pricing structure.
If you have any questions or need assistance, our Support Team is available 24/7 through in-app chat or via email at support@omnisend.com. We're here to help and wish you a fantastic day ahead!
Perfect App, Awesome Support. Keep it up!
LOVE IT! So helpful for my business!
Customer service has been outstanding since the beginning! Karine has helped me most recently and was able to solve my issue right away. Omnisend is perfect for small businesses starting out, their plans are affordable with the tools and analytics that they offer. Highfive, Omnisend!