Reviews (6,017)

Overall rating
4.7
Counts per rating level
  • 90% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 4% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its seamless Shopify integration, enhancing e-commerce with easy-to-design email and SMS campaigns. The user-friendly interface, combined with automation and customizable templates, is highly valued. The free plan is comprehensive, appealing to budget-conscious businesses. Customer support is frequently praised for being responsive and helpful, providing personalized assistance through multiple channels. This app is recommended for boosting customer engagement and retention.

August 9, 2017

Im very happy with this app is really amaizing all the marketing help that you get to help you grow your business. thanks.

Safaryworld Camping Fisfing
United States
About 1 year using the app
September 13, 2019

Omnisend transfers my e-mail data easy, the creation of a newsletter was simple and fast. The simplicity of linking my catalog directly to my newsletter made the creation of my newsletter so very easy.

The Merchant of Bradenton
United States
About 1 year using the app
February 21, 2022

Love using this app. The UI is so easy to navigate, excellent features giving me such great insight to my customers and the templates are nice and minimal. The customer support is also quick and very helpful.

Creative Sticker Co
Australia
About 1 year using the app
July 27, 2018

Awesome! Very easy to use. Very user-friendly for customization.

Bonkersnewyork
United States
About 1 year using the app
March 13, 2020

Omnisend support group is very helpful. Polina was awesome to work with. This marketing tool has great capabilities.

So You Boutique
United States
About 1 year using the app
Edited December 15, 2019

Only just launched my first campaign but this app is simple and very easy to use. Would definitely recommend to anyone looking for an easy email marketing app. there are numerous templates and options.

Crayzay
United Kingdom
About 1 year using the app
June 21, 2023

I just started using this app. I haven't watched the onboarding or any tutorials yet. Just had to jump into it and get an email out the night before a big summer sale. LOL
The support has been fantastic. Day and night. Thank you Andres for your help and sending me the links to the onboarding. I look forward to watching, learning and success!

Battleford Boutique
Canada
About 1 year using the app
Omnisend replied June 22, 2023

Hey there, and thank you for sharing your experience with Omnisend! We're delighted to hear that despite diving into the app headfirst without any tutorials, you were able to get an email out in time for your sale. Talk about fearless marketing!

We're thrilled that our support team was there for you day and night. Remember, even superheroes need sleep sometimes, but we're always here to assist you when you need us!

If you ever need assistance, guidance, or even a friendly joke to lighten the mood, feel free to reach out. We're here to support you on your journey to email marketing greatness!

Edited September 26, 2023

I love this app for its clean features, easy to use email editor, email flows, education and support received. Highly recommended.
A special thank you to Olesia and the team at Omnisend for answering my questions

Revive Wear
Australia
About 1 year using the app
November 2, 2022

Salma and her support team are very supportive and very professional, they have been outstanding with us. Would highly recommend Omnisend. Thank you guys!
Raúl.

AvantiDMR UK Store
United Kingdom
About 1 year using the app
Edited November 28, 2023

good customer service!!!!!! fast reply and manager Henrika Masiulytė also provided a lot of help to me, I appreciate it!!!!!
thanks for the fast reply from Deniz

COMMENSE
United States
About 1 year using the app