Reviews (6,017)

Overall rating
4.7
Counts per rating level
  • 90% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 4% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its seamless Shopify integration, enhancing e-commerce with easy-to-design email and SMS campaigns. The user-friendly interface, combined with automation and customizable templates, is highly valued. The free plan is comprehensive, appealing to budget-conscious businesses. Customer support is frequently praised for being responsive and helpful, providing personalized assistance through multiple channels. This app is recommended for boosting customer engagement and retention.

Edited November 28, 2023

good customer service!!!!!! fast reply and manager Henrika Masiulytė also provided a lot of help to me, I appreciate it!!!!!
thanks for the fast reply from Deniz

COMMENSE
United States
About 1 year using the app
January 10, 2020

I use this app to help send out emails to my customers and it works great! I had a little trouble starting up but I had some help from Sina and the operator. They did a great job.

InspireU
United States
About 1 year using the app
January 14, 2016

I LOVE the picking from store feature. So easy. It's the main reason I am using this. It works smooth. Email creating is child's play. THANKS for this great app.

Fabulous Art
United States
About 1 year using the app
Edited May 20, 2019

I have been using this app for a few days and so far it is working perfect. Their team is very responsive when I have any questions.

BabyLu+Co
Canada
About 1 year using the app
August 5, 2019

so i just added this app, can't give 5 stars yet, as I'm not sure how it will help me, customer service has been great as somethings got a little confusing for a person who doesn't have great computer skills., you need to be patient in figuring out your template and design . overall so far so good!

Elle-&-Shine-
United Kingdom
About 1 year using the app
Omnisend replied August 7, 2019

Thank you for your review, sincerely hope your journey will only be positive continuing further. Feel free to always reach out to the support team, that's what we are here for - to answer all your questions and help you to quickly master the Omnisend platform!

April 13, 2017

the best email app ever. I used Mailchimp 1 month and it was a little bit difficult for me. I'm using Soundest now and it's more usability for me.
let's work :)

Bullesstone
Poland
About 1 year using the app
January 5, 2024

Useful app with lots of great features. Awesome support - thank you, Karine!

COMFYIST
United States
About 1 year using the app
November 16, 2018

I used this App for my online store.I really like how it works but it would be nice if I get more help.

Wiilipip
United States
About 1 year using the app
January 8, 2019

Hi
I've just used this app and loved it. This was my first time creating an email to my subscribers and it has worked really well.
Great for complete newbies or imagine experienced marketers as well.

Theodorah
New Zealand
About 1 year using the app
Edited June 17, 2018

Update: Still using, still in love...

This app is way easy and sweet to use. I hope they keep it up and stay better than Mail chimp. Simplicity is everything. Still on my 14 days trial so i will do an update after it end.

Words can't say enough. Can't wait to make more money from this app

Lami Fragrance
Nigeria
About 1 year using the app