Reviews (6,017)

Overall rating
4.7
Counts per rating level
  • 90% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 4% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its seamless Shopify integration, enhancing e-commerce with easy-to-design email and SMS campaigns. The user-friendly interface, combined with automation and customizable templates, is highly valued. The free plan is comprehensive, appealing to budget-conscious businesses. Customer support is frequently praised for being responsive and helpful, providing personalized assistance through multiple channels. This app is recommended for boosting customer engagement and retention.

June 23, 2018

Much more efficient and user friendly than MailChimp. Better integration with Shopify themes including Brooklyn

Dead Reckoning Apparel
United States
About 1 year using the app
February 21, 2018

best email marketing ever, with great templates, i recommend it for all

Pearsville
Nigeria
About 1 year using the app
Edited May 26, 2023

Kristupas assisted with my email cleanup process. All the same day! This is much appreciated as I did not want to be skewing my statistics with spam email addresses. Thanks again!

smaller living
United States
About 1 year using the app
April 12, 2016

Love this app! It makes running a marketing campaign easy, the reports are great. The support is incredibly quick. I would definitely recommend this app. very happy with it.

Elderbrook Studios
Canada
About 1 year using the app
November 16, 2019

Omnisend is amazing! So many great features and so easy to navigate! A must have app for building winning email campaigns

SHADE
Australia
About 1 year using the app
October 24, 2019

It was very easy to use, and I'm getting results already! So far, so good. Might even upgrade to the paid plan after my free trial is over.

Noble Corgi
United States
About 1 year using the app
September 21, 2022

This is an excellent integration. I trust the data that comes in, it's actionable, and really just flawlessly smooth in my experience. Added bonus: Omnisend customer service is the BEST. I've had excellent experiences with lots of people there, including Davyda, Salma, and Deniz. Big props to their support team, not to mention the Product Designers who I've spoken with to give feedback on products and services and UI. Overall, anyone in eCommerce should give Omnisend some serious attention.

IIBLP
United States
About 1 year using the app
April 25, 2016

Very happy with this app! Very easy to use newsletter tool. Love the pick the product tool, really useful and easy to use. Also love their email sign-up pop-up - it does help to harvest potential customers emails! Very good editing options, all my emails look just like my site, as I was able to edit the font and the colours. I prefer Soundest to MailChimp, for sure. It's all done "in the house", no need to sign in into MailChimp and go to their site. Thank you guys!

Sls Test
United Kingdom
About 1 year using the app
March 20, 2019

Very easy to use. Forms, email campaigns, and automation available templates are great and allow the fast building process.

afonie.com
United States
About 1 year using the app
January 31, 2017

Great app - great service - absolutely horrible templates

Natures Healing Crystals
United States
About 1 year using the app