Reviews (6,017)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants appreciate this app for its seamless Shopify integration, enhancing e-commerce with easy-to-design email and SMS campaigns. The user-friendly interface, combined with automation and customizable templates, is highly valued. The free plan is comprehensive, appealing to budget-conscious businesses. Customer support is frequently praised for being responsive and helpful, providing personalized assistance through multiple channels. This app is recommended for boosting customer engagement and retention.
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I decided to try this app for e-mail marketing. Just launched my first campaign. The app was very easy to use and worked seamlessly with Shopify.
Great app, use a lot and everything works as it should. Has a lot of functions and integrations with other apps. At the beggining need some time to get familiar but then you will love it. Also support is very fast and superior. Very satisfied customer.
I have had the hardest time with e-mails for my customers. This make it easy for an email marketing dummy like me! Thanks so much!
The best email marketing & sms app on the market. Incredibly fast and good support. Salma was able to answer all our questions within minutes to our complete satisfaction. 5 out of 5 stars
I think Omnisend is the generally best ESP app based on price and performance. And the customer service is outstanding compared to other popular choices. At least if you are sending SMS as well. However to get 5 stars I am missing (by importance):
1. Ability to choose collections in automatic recommender. In order to automate without being extremely repetetive or irrelevant I need to insert different content.
2. Automations by the day of the week (weekly newsletters). So I can send a "this weeks bestsellers" each friday etc
3. Signup forms that recognise if user is a subscriber - When collecting subscribers is the main point, it makes littles sense not to be able to excluded already subscribed customers from getting popups. I have to have another app for this :(
Anyway, thanks for a great app!
Absolutely love this app! Super intuitive, really easy to do what you want to do. Customization is on point, and customer service as well. They replied within 5 min even though I'm on a free plan for now. Great app!
Very Nice, Looks professional easy to use.
We have been using Omisend for a year now on two of our Shopify stores and I am very pleased. It does the job, is value for money, and the support is great (thank you Baraath for sorting out our recent problem quickly and efficiently).
awsome app just sent first email campaign abandoned cart emails are being sent though seen some openings so we will see what happens
Better than Klaviyo! Definitely the best Email and SMS marketing app on Shopify. Their customer service is also very quick, helpful and friendly!