Reviews (6,017)

Overall rating
4.7
Counts per rating level
  • 90% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 4% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its seamless Shopify integration, enhancing e-commerce with easy-to-design email and SMS campaigns. The user-friendly interface, combined with automation and customizable templates, is highly valued. The free plan is comprehensive, appealing to budget-conscious businesses. Customer support is frequently praised for being responsive and helpful, providing personalized assistance through multiple channels. This app is recommended for boosting customer engagement and retention.

Edited November 4, 2018

Excellent. I really like how it does. It 's simplicity to use and very good connection to Shopify.

Love & Couple
Thailand
About 1 year using the app
June 25, 2017

This is a great product. It's easy to use. Also they have great customer service !

My Well Being
Indonesia
About 1 year using the app
November 23, 2023

Great Features, Love the real time SYNC and seamless integration with SHOPIFY !
Customer Support is excellent, shout out to BERAN who helped us :)

IFFYS Europe Online Store (EU)
Hungary
About 1 year using the app
May 17, 2023

Omnisend is easy and great to use. They have so many features and templates that are worth the monthly fee. Whenever I need help with something, customer service is very quick! I've had the pleasure of chatting with Joy a few times and they are a big help. Thank you!

Graveyard Wanders
Canada
About 1 year using the app
February 4, 2023

Omnisend is a top app with a very user-friendly platform and Yuliia provided excellent customer support!

DXPEMNDS
Australia
About 1 year using the app
June 3, 2019

I have tested a lot of email platforms in the last several months, and Omnisend is really a step above the rest. From the ease of set up, integration with Shopify, and building automations and campaigns, this has been just what I was looking for in a system.

Koala Clip
United States
About 1 year using the app
September 15, 2018

I've tried 3 other e-mail apps on here and this by far is the easiest. Shows that the most popular apps aren't always the best.

Will.Squared Jewelers
United States
About 1 year using the app
June 27, 2018

Seamless, simple process with very nice templates. It was the perfect kickoff for our store!

Lucy And Lace Boutique
United States
About 1 year using the app
June 14, 2018

Great application. Great tutorials

Vigil Eye
United States
About 1 year using the app
February 22, 2020

I decided to try this app for e-mail marketing. Just launched my first campaign. The app was very easy to use and worked seamlessly with Shopify.

Take That Home
Iceland
About 1 year using the app